Sweetgreen

Sr Manager, Marketing

Sweetgreen$102K — $147K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of marketing experience in marketplace or third-party delivery, specifically with DoorDash, Uber Eats, and Grubhub.
  • Proven ability to independently build channel strategies and evaluation frameworks.
  • Fluent in digital advertising platforms, promotional mechanics, and algorithm dynamics.
  • Strong analytical skills to interpret complex performance data and provide actionable insights.
  • Experience in fast casual or high-volume retail sectors mandatory.
  • Track record in managing substantial marketplace media budgets and collaborating with executive-level stakeholders.
  • Bachelor's degree required; an advanced degree is a plus.

Responsibilities

  • Craft the overarching marketplace strategy for third-party delivery platforms.
  • Establish criteria and methods to gauge marketplace performance.
  • Identify and communicate key tradeoffs within marketplace channels to leadership.
  • Effectively manage a marketplace agency, balancing strategic and detail-oriented tasks.
  • Develop KPIs and set up reporting systems for marketplace performance insights.
  • Oversee the marketing budget for promotional initiatives and in-app advertising.
  • Design promotions that enhance volume while protecting profit margins.

Benefits

  • Highly competitive pay and bonus plan.
  • Choice of three medical plans for you and your family.
  • Dental and vision insurance coverage.
  • Flexible paid time off (PTO) arrangement.
  • 401k retirement plan.
  • Employee Health Savings and Flexible Spending Accounts.
  • Complimentary food options from sweetgreen.
  • Impactful roles connecting people to nutritious food.
  • A collaborative team upholding core values.
  • Clear career development paths and personal growth opportunities.
  • Free sweetgreen branded merchandise.
Full Job Description
Sweetgreen is looking for a Senior Marketplace MarketingManager who is a genuine expert in third-party delivery and who can translate that expertise into a channel strategy that contributes meaningfully to sweetgreen's growth objectives. This is a role for someone who has strong data-driven opinions about what good looks like and can build the methodology to get there.

You'll own the strategy and execution, how we evaluate marketplace performance, how we structure our promotional philosophy, how we think about the tradeoffs between visibility and margin, and how sweetgreen should position itself on these platforms over the next several years.

You will:
  • Define sweetgreen's overarching marketplace strategy across DoorDash, Uber Eats, and Grubhub. Stay ahead of platform algorithm changes, new ad product rollouts, and competitive dynamics
  • Develop the internal criteria and evaluation methodology for how sweetgreen measures marketplace success
  • Identify and navigate the significant, non-obvious tradeoffs inherent to marketplace channels and bring a clear point of view to leadership
  • Manage a marketplace agency effectively, balancing leadership and detail-orientation
  • Define KPIs and build the reporting infrastructure that gives sweetgreen clear visibility into marketplace performance by analyzing platform trends, cohort behavior, and menu mix to surface insights
  • Own the full marketing budget across all three platforms, including sponsored listings, in-app placements, push notifications, and promotional mechanics
  • Design a promotional architecture that drives incremental volume without structurally eroding margin
  • Own the digital shelf experience across all platforms: menu architecture, item visibility, photography standards, and category sequencing
  • Partner with Culinary and Brand on new item launches and LTOs, ensuring marketplace storefronts reflect sweetgreen's quality standards and brand voice
  • Serve as sweetgreen's primary relationship owner with platform account teams at DoorDash, Uber Eats, and Grubhub
  • Partner with Finance on marketplace P&L, and Tech and Operations on seamless implementation
  • Serve as the internal expert on third-party delivery, fielding questions and advising cross-functional partners across Digital, Growth, and Loyalty
  • Collaborate with Legal and Finance on commission structures, contract terms, and promotional compliance

Desired traits:
  • A strategist with strong data-driven instincts, able to cut through ambiguity and develop a clear point of view where one does not yet exist
  • A skilled communicator and influencer, comfortable presenting complex tradeoffs and channel strategy to senior leadership
  • An operator at heart, with the rigor to build frameworks and the ownership mindset to see them through to execution
  • A collaborative partner, able to work across Finance, Tech, Legal, Operations, and Brand without formal authority
  • A channel expert with genuine intellectual curiosity about platform dynamics, algorithm behavior, and the evolving third-party delivery landscape

Desired experience:
  • 10+ years of experience in marketplace or third-party delivery marketing, with hands-on expertise across DoorDash, Uber Eats, and Grubhub
  • Demonstrated ability to build channel strategy and evaluation frameworks independently, not just execute within existing ones
  • Fluency in platform advertising consoles, promotional mechanics, algorithm dynamics, and digital merchandising
  • Strong analytical capability; able to evaluate complex performance data involving significant intangibles (incrementality, cannibalization, brand halo) and make sound recommendations
  • Experience in restaurant, fast casual, or high-volume retail environments
  • Proven track record managing significant marketplace media budgets and influencing cross-functional stakeholders at the executive level
  • Bachelor's degree required; advanced degree a plus
What you'll get:
  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Come join the sweetlife!

Salary range for this role:

Starting salary range based on experience

$102,900-$147,000 USD

About Sweetgreen

Sweetgreen is a fast casual restaurant chain that was founded in 2007 by Nicolas Jammet, Jonathan Neman, and Nathaniel Ru. The company is known for its healthy and sustainable food options, and has over 100 locations across the United States. Sweetgreen has partnerships with local farmers and suppliers to source its ingredients, and has a strong focus on community and social responsibility. The company has raised over $478 million in funding from investors such as Fidelity Investments and T. Rowe Price, and is headquartered in Washington, D.C.
Learn more about Sweetgreen
Size
4,000 employees
Industry
Founded
2007

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