Sr. Manager, Logistics

Diptyque

$110K — $115K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of logistics experience, preferably in a luxury environment
  • Strong analytical skills with attention to detail
  • Advanced proficiency in Excel tools
  • Collaborative team player with excellent communication skills
  • Proactive problem-solving abilities and strong organizational skills
  • Entrepreneurial mindset, action-oriented approach
  • Adaptable to balance multiple projects and priorities
  • Creative thinker with innovative solutions

Responsibilities

  • Manage and collaborate with 3PL partners for seamless logistics execution
  • Coordinate inbound and outbound freight ensuring timely delivery
  • Design logistics strategies that support scalability and business growth
  • Develop transportation plans for the Americas optimizing costs and customer satisfaction
  • Align logistics strategies with global HQ for resource optimization and KPI tracking
  • Work with Sales on cost-effective distribution solutions
  • Lead freight forwarder relationships including negotiations and contract approvals
  • Monitor inbound orders and manage delivery timelines with urgency
  • Utilize ERP/WMS systems for operational efficiency and data accuracy
  • Regularly report logistics performance and implement improvements

Benefits

  • Health and wellness programs
  • Generous paid time off and holidays
  • Opportunities for professional development
  • Collaborative work environment in a prestigious location
  • Potential for career advancement within a global organization
Full Job Description

As Logistics Manager, you will be responsible for end to end inbound and outbound logistics as well as 3PL warehouse management across the Americas. Based in our New York office and reporting to the Operations Director, you will work closely with Sales, Marketing, IT, Finance, Operations, and HQ teams in Paris to support business growth through operational excellence, scalability, and cost efficiency

Responsibilities
•    Manage and collaborate with 3PL warehouse to ensure optimal execution of receipts, inventory flows, and order management.
•    Plan, manage, and coordinate all inbound and outbound freight activities, ensuring on time delivery, cost control, and strong partnerships with approved carriers.
•    Design and implement a best in class logistics footprint that supports business scalability and growth.
•    Develop and execute the supply chain transportation strategy for the Americas to maximize customer satisfaction at the lowest possible total cost.
•    Partner with global HQ supply chain teams on strategy alignment, resource optimization, profitability, and KPIs.
•    Work closely with Sales and Retail teams to define the most cost effective distribution solutions for our products.
•    Lead relationship with freight forwarders and transportation providers, including routing decisions, rate negotiations, and approval of contracts and invoices.
•    Collaborate with Sales Administration in France on inbound freight scheduling and consolidation strategies.
•    Monitor inbound purchase orders, ensure accurate delivery dates, proactively manage delays, and prioritize urgent receipts with 3PL partner.
•    Ensure effective utilization of ERP and WMS systems to support logistics operations and data accuracy.
•    As a member of the Operations team, report regularly on logistics KPIs, perform performance analysis, and implement corrective actions as needed.


Logistics Qualifications / Skills:
•    Have +5 years previous experience in Logistics, ideally in a luxury company 
•    Have a strong analytical mindset, good attention to detail 
•    Advanced level of excel
•    Be a team player, collaborate with integrity with all teams, strong communication skills
•    Aim for excellence, business first 
•    Ability to solve problems with calm using organizational, decision making and proven presentation skills
•    Entrepreneurial spirit: be action oriented & proactive to manage day-to-day activities
•    Flexible, adaptable and ability to balance multiple priorities and projects
•    Be creative, forward thinking, able to think outside the box
•    Good attention to detail

Key Success Factors
•    Solution oriented & business first 
•    Analytical skills
•    Ability to proactively drive changes and continuous improvement

Salary Range: $110,000 to $115,000

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