Job Description

The Opportunity:

We are currently seeking a Sr Manager to join the Franchise Finance Licensing Operations team in El Segundo, CA. This role will own the day-to-day management of projects, governance and support for the Mattel Licensing Systems (including RightsLogic, MyMediaBox and Malibu).

What Your Impact Will Be:

System Responsibilities

• Research, design, and document specifications for the enhancement of Mattel Systems.
• Manage Implementation Projects for new businesses and enhancement requests which include:
  • Collect and create requirements
  • Collaborate with vendor to determine best approach for customizations
  • Handle complex support questions from internal and external parties
  • Write Use Cases and Test Scripts
  • Oversee the testing of new releases and approve release to end users
  • Provide sign-off proposals and obtain budget approval
• Lead planning, coordination and execution of projects, with a clear focus on timelines and communication in a dynamic environment
• Oversee monthly and quarterly system close process
• Oversee system integrations, partner with team to resolve any failures until completion

Support and Process Improvement

• Provide ongoing support to Clients by troubleshooting issues, identifying and implementing long-term solutions, and short-term resolutions if necessary
• Offer clear support pathways for internal teams and external licensees, with documented ownership and service expectations
• Identify recurring pain points and recommend processes, configuration, training, or policy improvements based on business value and implementation effort
• Troubleshoot issues, prepare reconciliations, variance and exception analysis, data validation, control evidence, to support validation of financial data
• Prepare training documentation and lead webinars for training both internal and external Licensees
• Educate our users regarding capabilities of the system, and guide them to a solution that substantially meets their needs, and requires minimum customization

Asset Management

• Evaluate improvements in process based on technology solutions
• Develop metrics and reporting to show adoption and usage

People Leadership

• Oversee 1 associate manager that manages day-to-day support and administration
• Define decision rights and handoffs so analysts and administrators remain accountable clear governance
• Lead, coach, and develop assigned team members across systems operations, analytics, reporting, and administration

Qualifications

What We're Looking For:

• 10+ years' experience with data analysis and troubleshooting
• Prior project management experience required
• Demonstrated experience leading complex projects or programs with multiple business, technology, and vendor stakeholders
• General knowledge of accounting practices preferred
• Experience working with financial data, financial operations, royalty systems, or close processes is preferred
• Knowledge of Media, Licensing or Consumer Products is helpful
• Strong written and oral communication skills
• Strong business software application knowledge
• Strong time management and organizational skills
• Ability to motivate teams and work independently
• Proactive mindset with ability to provide creative solutions to complex problems
• Leader as well as team player
• Detail-orientated with an ability to see the big picture and work on cross-divisional projects with many stakeholders
• Manages diverse projects and assignments
• Strong Microsoft Excel skills and proficiency in Microsoft Word, Project, Visio, Outlook, and PowerPoint

Additional Information

Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
This role is an in-office role Monday-Thursday, and work from home on Fridays. We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

The pay range for this position is between $150,800 and $180,000 annual. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Videos To Watch
https://youtu.be/gWyvtJNrMno