The Home Depot

Sr Manager Learning Strategy - Services

The Home Depot • $100K — $130K *
Atlanta, GA 30349In-Person
Retail & Consumer Goods
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Training and Development, Leadership, or Organizational Development.
  • Bachelor's degree in a related field or equivalent education.
  • Proven experience in effectively addressing learner needs.
  • Ability to communicate complex ideas clearly to diverse audiences.
  • Strong relationship-building skills with a focus on collaboration and influence.

Responsibilities

  • Identify learning needs by analyzing job requirements and evaluating environments.
  • Develop and execute content area strategies that enhance learner competence.
  • Collaborate with design and technology teams to implement effective learning solutions.
  • Create tailored learning plans based on assessed learner needs.
  • Manage stakeholder relationships to align learning solutions with business goals.

Benefits

  • Opportunity for professional development and career growth.
  • Engagement in a dynamic learning environment.
  • Collaboration with a diverse team of experts.
  • Work in a comfortable, indoor setting with minimal travel requirements.
Full Job Description
Position Purpose:

The Senior Manager of Learning Strategy (LSM) is responsible for establishing short and long-term learning strategies to increase associate competence and confidence. The LSM will take a learner-centric approach to define and routinely validate learning needs for targeted audiences. The LSM will create effective learning and content plans by ensuring all learning needs are addressed with simple, relevant, and effective solutions

Key Responsibilities:
  • Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics and connect with business partners to stay current on the needs of the business.
  • Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence. Collaborate with other LSMs to ensure assigned content areas are represented. Determine and maintain effectiveness of content areas.
  • Work with learning Design & Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners
  • Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs. Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans. Determine and maintain effectiveness of learning plans.
  • Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues. Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization


Direct Manager/Direct Reports:
  • This position reports to the Director Learning.
  • This position has 0-4 direct reports.


Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • At least 7 years prior experience in related field (Training and Development, Leadership & Organizational development, Human Resources) and/or THD field experience.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 2


Competencies:
  • COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives
  • COMMUNICATES EFFECTIVELY: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences
  • COURAGE: Stepping up to address difficult issues, saying what needs to be said
  • CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
  • STRATEGIC MINDSET: Seeing ahead to future possibilities and translating them into breakthrough strategies
  • ORGANIZATIONAL SAVVY: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • DECISION QUALITY: Making good and timely decisions that keep the organization moving forward
  • INTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people
  • PERSUADES: Using compelling arguments to gain the support and commitment of others
  • BALANCE STAKEHOLDERS: Anticipating and balancing the needs of multiple stakeholders
  • PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals
  • ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • BUSINESS INSIGHT: Applying knowledge of business and the marketplace to advance the organization's goals

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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