JOB OVERVIEWThe Sr Manager - IT Business Solutions - SAP EWM & Logistics Execution (IT) provides strategic leadership, technical direction, and hands-on expertise for SAP Extended Warehouse Management (EWM) and integrated logistics systems. This role owns the architecture, design, and continuous improvement of digital warehouse and transportation solutions across the enterprise, ensuring reliable, scalable, and efficient operations from inbound logistics through outbound fulfillment and export documentation.
The Technical Director is both a strategic leader and hands-on expert - combining architectural vision with deep functional experience in SAP EWM configuration, business process design, and integration with other SAP modules and third-party systems. This role requires prior experience in requirement prioritization, stakeholder communication, and business partnership to align IT solutions with organizational goals.
ROLES AND RESPONSIBILITIES- Define and execute the enterprise technology roadmap for SAP EWM and Logistics Execution, ensuring alignment with supply chain and IT strategies.
- Serve as the technical authority for all EWM-related design, configuration, and integration decisions.
- Provide strategic input into digital transformation initiatives, including automation, robotics, IoT, and analytics for logistics operations.
- Partner with supply chain, manufacturing, and logistics leadership to translate operational needs into scalable SAP solutions.
- Establish design standards, architecture principles, and governance processes for SAP logistics systems.
- Lead end-to-end architecture for SAP EWM and related logistics execution systems, ensuring seamless integration with MM, SD, PP, TM, and non-SAP applications.
- Oversee and guide solution design covering inbound transportation, receiving, put away, internal warehouse process, outbound shipment processing, manifesting, and export documentation.
- Ensure system compliance with trade regulations, customs documentation, and global export control requirements.
- Collaborate with Basis and Security teams to maintain performance, scalability, and data integrity.
- Provide hands-on functional leadership - actively participating in solution design, configuration reviews, and issue resolution.
- Configure or validate key EWM processes, including inbound receiving, staging, picking, packing, loading, HU management, and transportation planning.
- Troubleshoot complex functional issues, analyze root causes, and guide the team in implementing sustainable solutions.
- Lead proof-of-concepts and pilot initiatives for new EWM capabilities or integrations (e.g., automation, scanning, etc.).
- Serve as a mentor to functional and technical teams, sharing best practices and deep system knowledge.
- Function as the platform owner for SAP EWM and logistics systems, ensuring stability, scalability, and continuous improvement.
- Oversee full lifecycle delivery - requirements, build, testing, deployment, and hypercare - for EWM and logistics initiatives.
- Define and enforce configuration, development, and documentation standards across global deployments.
- Manage relationships with system integrators, vendors, and SAP support to ensure consistent delivery quality.
- Drive continuous improvement using analytics, system monitoring, and process metrics.
- Partner with warehouse, transportation, and trade compliance teams to identify opportunities for process and system optimization.
- Lead workshops and design sessions to map business requirements to SAP standard capabilities.
- Champion automation, digital integration, and analytics solutions to improve throughput and logistics visibility.
- Ensure SAP solutions support cost efficiency, compliance, and sustainability objectives.
- Lead, coach, and develop SAP EWM solution architects, analysts, and integration specialists.
- Build internal technical depth in SAP EWM to reduce reliance on external consultants.
- Representing IT in cross-functional governance and global supply chain initiatives.
- Promote a culture of hands-on problem solving, innovation, and accountability.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)- Strong blend of strategic vision and hands-on expertise.
- Deep understanding of SAP architecture, configuration, and logistics processes.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Influential communicator with executive presence.
- Collaborative leadership with the ability to lead cross-functional and global teams.
- Passion for innovation and operational excellence.
EDUCATION AND EXPERIENCE- 10+ years of SAP EWM leadership with direct hands-on configuration and design experience.
- Proven ability to configure and troubleshoot core EWM functions: inbound/outbound logistics, HU management, warehouse structure, RF, and transportation execution.
- Strong understanding of manifesting, export documentation, and global trade compliance processes within SAP.
- Expertise in integration design across SAP modules (MM, SD, PP, TM) and third-party logistics systems.
- Good business knowledge in warehousing, transportation, inventory management, and distribution operations.
- Familiarity with automation systems, SAP MFS preferred.
- SAP certification in EWM or Logistics Execution preferred.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)- Work is performed in a designated professional office workstation and environment.
- Extensive use of office equipment, including a computer, calculator, copier, fax, and other business-related machines and software.
DISCLAIMERThis job description indicates, in general terms, the type and level of work performed, as well as the typical responsibilities of employees in this classification, and it may be changed by management at any time. Other duties may also apply. Nothing in this description changes the at-will employment relationship between the Company and its employees. Distribution of this item outside the Company without an authorized release violates Company policy.
