American Airlines

Sr Manager, IT Applications

American Airlines • $120K — $150K *
Fort Worth, TX 76137In-Person
Transportation
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant technical discipline or equivalent experience
  • 10+ years in Software Development Life Cycle (SDLC) for large-scale applications
  • 7+ years managing large technology projects in enterprise settings
  • 5+ years delivering SDLC solutions using methodologies like ITIL / Agile / XP
  • Experience in forming strong teams and leading in high-stress situations

Responsibilities

  • Collaborate with leadership on systems vision and priority direction
  • Implement and ensure quality agile project management practices
  • Remove roadblocks and foster cross-enterprise communication
  • Lead and enforce technology standards across projects
  • Mentor and develop a skilled technology team

Benefits

  • Travel perks for you and your family to 365 destinations
  • Immediate access to health, dental, and vision benefits
  • Wellness programs supporting your well-being
  • 401(k) program available with employer contributions after one year
  • Various employee discounts including on travel and services
Full Job Description
6/26/26

Location: DFW Headquarters Building 7 (DFW-SV07)
Cities: Fort Worth - TX
Requisition ID: 86116

Job Description

What you'll do

  • Collaborates with Business and IT leadership to determine and communicate systems vision, direction, and work priorities, and drives progress towards technology target roadmaps
  • Ensures that sound agile project management, business analysis, and quality assurance processes are in place and practiced
  • Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership
  • Leads, influences, and enforces technology standards
  • Demonstrates continuous improvement mindset for internal development processes and how applications assist in business processes operational flow
  • Uses software development best practices to design and implement processes that maintain quality standards while meeting deadlines
  • Estimates effort and resources needed for development activities, ensure initiatives have the right allocation of resources, and ensure that deliverables are meeting the business needs
  • Participates in department budget & capital planning processes
  • Manages and tracks project/program schedules and budgets with controller(s), as appropriate
  • Manages and leads adoption and migration of new and emerging technologies
  • Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling in accordance with stated goals to ensure visibility and predictability
  • Develops and mentors a team of highly skilled technologists (project managers, business analysts, quality assurance, and developers)
  • Leads, motivates, and cultivates a high performing team environment
  • Manages production issues and off-hours support, communication, and coordination
  • Works extended hours occasionally, based on the needs of the project and the operation
  • Travels, as required


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 10 years of full Software Development Life Cycle (SDLC) experience designing, developing and implementing large-scale applications in hosted production environments
  • 7 years of experience overseeing large technology projects from inception to implementation in an enterprise environment
  • 5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies

Preferred Qualifications- Education & Prior Job Experience
  • Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • Airline industry experience, including business processes and supporting technology

Skills, Licenses & Certifications
  • Experience in attracting, selecting, developing, and motivating technical individuals that can work as a team to meet deliverables and quickly overcome obstacles
  • Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations, across various geographic regions; strong leadership skills in transforming teams to be more nimble in delivering business capabilities
  • Ability to develop strong working relationships with other leaders within IT and across Business teams
  • Experience in managing, supporting, and delivering 'mission-critical' projects/migrations
  • Proven ability to work with multiple teams, technical solutions, and business domains, with a focus on building action-oriented consensus, with a record of product and solution delivery
  • Demonstrated ability to work in a mission-critical, non-stop, real-time environment
  • Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
  • Demonstrated ability to thrive in a sense-of-urgency environment and leverage best practices
  • Ability to think strategically and use sound judgment and initiative in making decisions
  • Ability to manage conflicting priorities and customer expectations in a fast paced operational environment
  • Experience and thorough understanding of overall systems development life cycle practices and procedures using various methodologies (agile, lean, waterfall)
  • Strong technical experience with expertise in object oriented programming, common data structures and algorithms, and of design patterns and best practices
  • Balanced delivery track record where IT hygiene (EOSL, patching, DR compliance, Technical Debt) is a focus
  • Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
  • Experience providing requirements, review, approvals for contracts, and statements of work to vendor partners, internal vendor management groups, and legal
  • Experience managing financial budgets
  • Hands-on experience building AI-powered solutions using Agentic AI frameworks, MCP Servers, RAG, LLMs and enterprise-scale adoption of AI developer tooling
  • Strong expertise in digital experience optimization, including A/B testing (Adobe Target), SEO/GEO, Core Web Vitals, Accessibility, web performance optimization.
  • Proven ability to delivery automated frameworks to accelerate web delivery (GraphQL, Agentic UX Components and Web Frameworks / App Shells


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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