Job DescriptionPosition Title: Senior Manager, Global Commercial OperationsLocation: New York, NYYour RoleThe Senior Manager, Global Commercial Operations plays a critical role in shaping and executing globally consistent commercial processes, policies, and decision-making standards. This role partners closely with business leaders, cross-functional teams, and the Head of Global Commercial Operations to ensure commercial decisions are transparent, well-governed, and aligned with enterprise priorities. You will oversee end-to-end Investment Committee governance, strengthen commercial policy frameworks, streamline operational workflows, and provide analytical and organizational support to high-priority initiatives across the business.
What you'll do- Drive the design, implementation, execution, and oversight of Commercial Operations processes and policies to support clear, efficient, and compliant decision-making.
- Manage the full Investment Committee (IC) lifecycle, including intake, structuring, coordination, governance, and delivery of complete, decision-ready materials to senior stakeholders.
- Develop, standardize, and continuously improve commercial frameworks, IC templates, documentation standards, and operating procedures to increase transparency and reduce escalations.
- Serve as an enterprise steward for global commercial policies, ensuring consistency, accuracy, version control, and effective change management across regions.
- Provide commercial guidance and interpretation of Financial Authority Policy (FAP) requirements, oversee approval tracking, and maintain document control standards.
- Partner with Sales, PMG, Investments, Finance, and other stakeholders to streamline approval workflows, analytics, and reporting tied to commercial agreements and operations.
- Create dashboards, conduct financial and operational analyses, and synthesize data to assess asset-level performance, portfolio profitability, and staffing needs.
- Support strategic initiatives led by the Head of Global Commercial Operations through project management, prioritization, and execution support.
- Participate in technology and systems initiatives, including guiding the development of internal AI tools and supporting ERP, CRM, and BI enablement.
- Scope, manage, and coordinate offsite and offshore resources, consultants, and contractors supporting Global Commercial Operations initiatives.
What you'll need- Bachelor's degree in business administration, Finance, Economics, Real Estate, Operations, or a related field; MBA or other advanced degree strongly preferred.
- 7+ years of professional experience, including 5+ years in investment banking, real estate, asset management, commercial operations, or business operations roles.
- 2+ years of experience in a leadership or manager-level role overseeing cross-functional and/or global teams in a multinational or multi-regional environment.
- Demonstrated success driving strategic initiatives, process improvements, and governance frameworks across commercial functions.
- Strong understanding of real estate investment analytics and commercial operations, including sales operations, deal desk support, contract management, and compliance.
- Proven ability to analyze complex financial and operational data and translate insights into clear, actionable recommendations for senior leadership.
- Experience with Financial Authority Policies (FAP) or similar financial and contract approval governance models.
- Advanced Excel and financial modeling capabilities.
- Experience with ERP, CRM, and business intelligence tools such as Salesforce, SAP, Tableau, or Power BI.
- Exposure to technology implementations, systems optimization, and data-driven or AI-enabled solutions.
What we can offer youOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Health and SafetySafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation PhilosophyDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $127,600 - $175,450 annually. This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Apply today, take charge of your career and grow your talents with us.
