Sr Manager Field Sales

Rogers Communications

$90K — $120K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience leading direct sales teams
  • Proven success in direct sales coaching and performance management
  • Skilled in developing and executing impactful sales strategies
  • Expert in metrics-based management for sales performance
  • Strong communication and relationship-building abilities
  • Commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility

Responsibilities

  • Drive sales productivity to increase market share in the Vancouver Region
  • Coach and support Field Sales Managers and representatives for enhanced performance
  • Develop actionable sales plans to exceed revenue goals
  • Achieve key business indicators through focused sales strategies
  • Clarify business goals and objectives for Sales Area Managers and Representatives
  • Ensure full compliance with Salesforce CRM utilization across the team
  • Confirm team mastery of product offerings and ongoing sales reporting
  • Collaborate with the Director, Field Sales to improve sales processes

Benefits

  • Comprehensive training on Rogers' products
  • Medical and dental benefits from day one
  • Employee discounts up to 50% on Rogers products and services
  • Car allowance provided
  • Access to wealth-accumulation programs
  • Business use of provided tablet and smartphone
  • Commitment to fostering an inclusive and diverse workplace
Full Job Description
As Senior Manager, Field Sales, you will report to the Director, Field Sales. You will oversee team performance, drive sales KPIs, and ensure customer satisfaction and operational excellence. Your role includes managing Door-to-Door Client Account Specialists and Area Managers to meet sales targets and implement new strategies. Strong cross-functional collaboration and advanced product and sales process knowledge are essential. You will monitor metrics and provide coaching to support team success.

What you'll be doing
• Drive sales productivity and grow market share across the Vancouver Region
• Provide effective coaching and support for Field Sales Area Managers and frontline representatives.
• Develop and execute sales plans by utilizing targeted lead strategies to meet or surpass sales and revenue objectives.• Ensure achievement of key business indicators by developing strategies focused on sales acquisition, effective territory coverage, Average Revenue Per Account, multi-product bundle sales, self-installation, employee retention, and service level excellence.
• Ensure that Sales Area Managers and Representatives understand their daily, weekly, and monthly objectives, and have a clear vision of the Business goals and objectives
• Ensure high level lead list compliance in Salesforce CRM tool and ensure 100 % Salesforce utilization by Client Account Specialists and Area Managers
• Confirm that all team members are well-versed in Rogers' product offerings, branding, and current promotions. Validate all ongoing reporting of sales and other metrics as directed.
• Work closely with the Director, Field Sales to identify and address process gaps and barriers to sales performance.
• Ensure training completion, daily participation leading to high levels of product and sales knowledge

What you'll bring
• Minimum of five years' experience leading sales teams, ideally in a direct sales setting.
• A proven record of direct sales coaching and performance management in a leadership role.
• Experience in developing and executing effective sales strategies.• Consistent achievement and surpassing of sales quotas through metrics-based management, coaching, and performance oversight.
• Excellent communication, presentation, and relationship-building skills.
• To help create a welcoming workplace you will bring a strong commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility. You will embed these values into every decision, interaction, and initiative.

Compensation and Benefits
• Comprehensive training on Rogers products.
• Attractive compensation package, including base salary and commissions.• Car allowance.
• Medical and dental benefits effective from day one of employment.
• Employee discounts that offer up to 50% off of our Rogers products and services
• Access to multiple wealth-accumulation programs.
• Tablet and smartphone provided for business use.
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Door-to-door
Requisition ID: 337240

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Posting Notes: Customer Experience

Location:

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