Location:Raynham, Massachusetts,Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida

DePuy Synthes is recruiting for a Sr. Manager, Field Continuous Improvement.

Johnson & Johnson announced plans to separate our Orthopedics business toestablisha standalone orthopedics company, operatingas DePuy Synthes. The process of the planned separation is anticipatedto be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may berequired, regulatory approvals and other customary conditions and approvals. Should you accept this position, it isanticipatedthat, following conclusion of the transaction, you would be an employee of DePuy Synthesand your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate timeand subject to any necessary consultation processes.

Job Overview

The Sr. Manager, Field Continuous Improvementis responsible forleading and scaling continuous improvement initiatives across field‑based commercial and customer‑facing operations. This role plays a critical part in improving operational efficiency, enhancing customer experience, and driving consistent execution across the field. The position partners closely with Sales, Customer Service, Operations, and Global Services leaders to identifyopportunities, implement sustainable improvements, and embed a culture of continuous improvement aligned with DePuy Synthes’ business strategy.

Key Responsibilities 

• Lead the strategy, design, and execution of field continuous improvement initiatives across commercial and customer‑facing operations. 

• Identify process inefficiencies, performance gaps, and customer pain points using data, insights, and field feedback. 

• Partner with Sales, Customer Service, Operations, Finance, and Global Services teams to drive cross‑functional improvements. 

• Develop and implement standardized processes, tools, and best practices to improve field effectiveness and consistency. 

• Lead complex, multi‑site improvement programs and ensure sustainable adoption of changes. 

• Define and monitor key performance indicators to track progress, benefits realization, and operational impact. 

• Coach and influence leaders and stakeholders on continuous improvement methodologies and change management. 

• Prepare and deliver executive‑level updates, insights, and recommendations. 

Qualifications 

Education 

• Required:Bachelor’s degree in Business, Operations, Engineering, Supply Chain, ora relatedfield.

• Preferred: Master’s degree (MBA or equivalent).

Experience and Skills

Required:

• 8–10 years of progressive experience in continuous improvement, operational excellence, field operations, or related functions.

• Demonstrated experience leading large‑scale, cross‑functional improvement initiatives.

• Strong analytical skills with the ability to translate data into actionable insights.

• Proven ability to influence senior leaders and drive change in a matrixed organization.

• Experience applying Lean, Six Sigma, or similar continuous improvement methodologies.

Preferred:

• Experience supporting field‑based sales or customer service organizations.

• Experience in a regulated industry such as medical devices, healthcare, or life sciences.

• Familiarity with CRM, ERP, or performance management tools.

• Experience leading change management and adoption efforts.

• Advanced Lean or Six Sigma certification (Black Belt preferred).

• Excellent communication, facilitation, and presentation skills.

Other

• Language: English (required).

• Travel: Up to 20%, primarily domestic with limited international travel.

• Certifications: Lean, Six Sigma, or operational excellence certifications (preferred).

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