Tata Technologies

Sr Manager - Customer Interaction Suite

Tata Technologies$114K — $151K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of enterprise sales experience in technology services
  • Experience in account management within telecom, hardware, software, applications, or cloud services
  • Proven ability to align technology solutions with customer business needs
  • Strong relationship building and negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with enterprise networking trends and market dynamics

Responsibilities

  • Develop and implement growth and go-to-market strategies for the product portfolio
  • Establish alliances with solution partners to penetrate markets
  • Identify and nurture relationships with high-potential customers
  • Analyze client needs to propose suitable technology solutions
  • Lead technical discussions with clients, collaborating with the technical architect team
  • Achieve revenue targets and drive pipeline growth
  • Manage negotiations and ensure alignment among cross-functional teams for deal execution

Benefits

  • Comprehensive Medical, Dental, and Vision Coverage
  • 401k plan with company contributions
  • Paid leave based on company policies
  • Eligibility for a sales-based incentive program
Full Job Description
Responsible for driving deeper and wider customer engagements in Unified Collaboration domain with the objective of identifying and developing opportunities for growth. The role will be involved in building trusted relationship with a client, understand their value proposition and help them solve their critical business problems. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit s overall results" Responsibilities Build and execute the growth strategy and the go to market strategy for the respective product portfolio in the region. Identify solution partners and establish regional alliances to develop market and segments. Identify high-potential customers and building long-term alliances. Understand and analyse client requirements, determine the best solution fit and create a compelling proposition. Lead the technical conversations with the clients working alongside the technical architect team. Deliver Revenue Targets and Pipeline Growth Lead client negotiations, manage deal progression and deal closure by ensuring cross functional teams (BD Teams, Bid Management, Solutions, Legal, Commercial, etc) are well aligned in stitching a deal together for the customer. Proactively identify the problem area internally with product & solutions team, setting up periodic bid calls between, sales, legal, commercial, solution & product to propose the desired solution to customer, prioritize on key opportunities to gain faster closures. " Minimum qualification & experience Enterprise sales experience. Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in account management role. Desired Skill sets Proven record of coupling business acumen with technology knowledge, to connect customer business challenges to their technology decisions. Able to translate business information from customer and Provide insights to Solutions, SME, and product to enable development of proposal. Excellent Communicator and Collaborator: Strong relationship building, negotiation, organizational, presentation, written, and verbal communication skills. Ability to influence without authority. Strong understanding of latest trends in enterprise networking space, including the competitive landscape Tata Communications operates within. Base Salary Range: $114,970 - $151,185. The salary may be adjusted within this range based on the candidate's qualifications, experience, and the specific needs of the position. Benefits Summary: We offer Medical, Dental and Vision Coverage, as well as a 401k plan, and paid leave under our policies. Other Compensation: The position is eligible to participate in a sales-based incentive program.

About Tata Technologies

Tata Technologies is a global engineering services company that provides product engineering and IT services to customers in the automotive, aerospace, and industrial machinery industries. The company has over 9,000 employees located in offices throughout North America, Europe, and Asia, and its services include product design and development, manufacturing engineering, and enterprise IT solutions. Tata Technologies is a subsidiary of Tata Motors, one of India's largest automotive companies.
Learn more about Tata Technologies
Size
9,000 employees
Industry
Founded
1989

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