Water Environment Federation

Sr. Manager, Community Engagement

Water Environment Federation • $85K — $100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communications, public relations, or a related field
  • 7+ years in managing operations and engagement within volunteer communities
  • 2+ years of experience in leadership and program management
  • Demonstrates strong initiative in volunteer management for high-profile groups
  • Proven ability to lead and support volunteer teams and staff
  • Skilled in managing multiple projects and deadlines with minimal supervision
  • Excellent written communication skills and articulate as a WEF representative

Responsibilities

  • Manage House of Delegates (HOD) Committees and Work Groups by scheduling meetings and tracking action items
  • Create and deliver training sessions for Member Association leaders to enhance volunteer leadership
  • Partner with volunteer groups to develop initiatives supporting WEF member engagement objectives
  • Collaborate with the Managing Director of Community Engagement on volunteer initiatives
  • Act as the primary point of contact for assigned Member Associations and volunteer entities
  • Liaise with internal WEF staff and member associations to ensure alignment on objectives
  • Participate in internal WEF committees and projects as assigned

Benefits

  • Hybrid work environment, with in-office requirements
  • Opportunity for professional development
  • Chance to engage with high-profile volunteer networks
  • Networking opportunities with Member Associations and WEF events
  • Travel to significant industry events like WEFTEC
Full Job Description
$85,000 - $100,000

NOTE: This role is hybrid and requires working in the office (Alexandria, VA) 2 days every other week. Travel is required (up to 20% of the year) for meetings and events, including travel to WEF's annual conference, WEFTEC.

How This Position Contributes to the Team:

Manages volunteer engagement and operational activities for the House of Delegates' work groups and

committees. Supports volunteer management efforts to strengthen WEF's connection with Member Associations

and foster meaningful engagement across WEF's volunteer network. Provides subject matter expertise and

operational support to advance volunteer initiatives. Serves as the primary point of contact for assigned Member

Associations and other WEF volunteer groups, ensuring collaboration between WEF staff, Member Associations,

and the House of Delegates.

Key Responsibilities:

- Manages the House of Delegates (HOD) Committees and Work Groups by maintaining meeting schedules,

developing agendas in collaboration with volunteer leaders, and tracking action items and outcomes. Provides

guidance, operational support, and serves as the primary point of contact to strengthen volunteer engagement.

- Creates and delivers training for Member Association (MA) leaders, providing resources and guidance throughout

the year and during WEFTEC to strengthen volunteer leadership and engagement.

- Partners with and manages relevant volunteer groups to develop initiatives and services supporting WEF's

member engagement objectives. Collaborate with volunteer leaders to plan training opportunities throughout

the year, including in-person event(s).

- Collaborates the Managing Director of Community Engagement on specific WEF initiatives on volunteer

engagement topics of interest.

- Is the lead point-of-contact services for assigned member associations and other WEF volunteer entities.

- Liaison to internal WEF staff, member associations, and House of Delegates, as needed to ensure alignment.

- Participates in other internal WEF committees and projects as assigned.

- Other duties as assigned within the scope of the role.

Qualifications:

- Bachelor's degree in communications, public relations, or related degree area

- 7+ years' experience managing operations, communications, and engagement for highly active volunteer communities

- +2 year of leadership experience of people and program management

- Strong initiative and interest in advancing volunteer management and engagement for high-profile volunteer groups

- Ability to manage support staff and volunteer teams

- Able to manage multiple projects and deadlines with minimum direction and to lead projects from initial concept to delivery

- Articulate with excellent written communication skills & ability to serve as WEF representative

- Detail oriented and accurate with excellent project management skills

- Ability to travel up to 20%

This person will work primarily in an office environment using standard office equipment.

About Water Environment Federation

The Water Environment Federation (WEF) is a not-for-profit technical and educational organization that represents water quality professionals around the world. WEF's mission is to connect water professionals, enrich the expertise of water professionals, increase the awareness of the impact and value of water, and provide a platform for water professionals to exchange ideas and information. WEF provides a range of services to its members, including training and certification programs, technical publications, and conferences and events. The organization also advocates for policies and regulations that support clean water and a healthy environment.
Learn more about Water Environment Federation
Size
100 employees
Industry

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