The Senior Manager of Business Intelligence should be equal parts strategist, technologist, and builder. In this role, you'll serve as a hands-on BI leader, owning our reporting strategy and delivery while laying the foundation for a scalable business intelligence team. You'll work closely with cross-functional partners in Operations, Marketing, and Finance to bring clarity to performance, optimize reporting workflows, and enable self-service analytics across the business.
Successful candidates will have advanced analytical skills, the ability to create reporting and analyses that tell a story with data while providing actionable recommendations. This individual will develop innovative analytics and reporting solutions that inform and influence decisioning across retail and dining functions.
DUTIES AND RESPONSIBILITIES:Strategic BI Leadership- Define and execute a BI roadmap that aligns with business priorities and data platform capabilities
- Build relationships with key stakeholders/leaders and navigate cross-functionally to collaboratively deliver on priorities
- Partner with Information Technology team on current data platform functionality/enhancements and evaluation of future platforms and/or reporting tools
- Partner with business leaders to identify KPI frameworks and reporting standards
- Establish governance around data definitions, trusted datasets, and reporting SLAs
Hands-On Reporting & Modeling- Manage the entire process of creating analytical reports including, but not limited to, leading the business users in gathering, developing and creating business requirements documents
- Build and maintain executive dashboards and department-level reporting using BI tools
- Design semantic models, shared datasets, and re-usable DAX measures
- Support operational analytics via Sigma Data Apps and prescriptive workflows
Team Building & Enablement- Identify and prioritize resourcing needs as BI demands grow
- Mentor junior/partner analysts and help define the team structure
- Develop training, documentation, and enablement strategies for self-service users
- Document processes, technical designs, and best practices for future reference
- Work in an Agile development environment, collaborating with cross-functional teams
Cross-Functional Collaboration- Work closely with Data Engineering on Snowflake model design and Matillion ELT performance
- Serve as the analytics liaison between business users and technical stakeholders
- Drive adoption of modern BI tools and encourage a data-informed culture
POSITION QUALIFICATIONS:- 5+ years of experience in analytics, BI, or data strategy roles
- Proven SQL, DAX, and (ideally) Python skills
- Deep experience with Power BI and related tools such as Sigma BI
- Operational knowledge in key source systems SAP, UKG, WFM, and TM1
- Strong understanding of data modeling in Snowflake and ELT/ETL processes (Matillion a plus)
- Ability to communicate effectively with technical and non-technical stakeholders
- Proven experience balancing hands-on dashboard development with strategic leadership
- Must bring a business first mindset, with a desire and readiness to lead a team as the BI function grows
- Demonstrate experience and proficiency in effective project management
- Demonstrate a proven track record of working closely with customers and collaboratively delivering solutions to meet business needs
NICE TO HAVE:- Experience with SAP S4/Hana data structure, implementation and/or support
- Experience with retail data domains (POS, inventory, promotions, eCommerce, loyalty)
- Familiarity with Azure based cloud platforms and orchestration tools
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Equal Opportunity Employer
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