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Sr. Manager, Business Analytics & Strategy to partner with OCG leadership and large customer account teams to provide analytics and insights to drive accelerated growth in the business. Aggregates data and insights from supply chain, product management, sales ops, finance and order management to build customer-specific performance metrics, identify account growth opportunities, and support strategic and operational-improvement projects. Adept in analyzing trends, developing insights and providing actional recommendations that drive business impact.
Location: This is an onsite role based at our global headquarters in Lisle, IL.
What You Will Do - Provide analytics support for internal performance improvement and investment projects, bringing structured business analysis and insight to shape the recommendation, not just the data behind it.
- Define and track KPIs across the full quote-to-shipment cycle: quote win rate/cycle time, order-to-ship performance, on-time delivery, forecast accuracy, pulling data from the cross-functional functional groups that own each part of the process.
- Prepare QBR packages for large accounts - pull the right metrics (volume trends, forecast accuracy, on-time delivery, design-win pipeline, share-of-wallet) and package them into a clear narrative for account teams and leadership.
- Perform ad hoc analysis and reporting for leadership as strategic questions come up
- Be agile, flexible, manage and prioritize multiple priorities and projects in a fast paced high growth environment
- Analyze customer and product trends to support portfolio and demand-planning discussions with product management.
- Identify upsell and cross-sell opportunities within existing accounts through data-driven analysis by surfacing white space by product family, usage patterns, and account trends
- Build and maintain the dashboards and KPIs to monitor customer service and engagement for improved customer satisfaction
Who You Are (Basic Qualifications) - 5+ years in business analysis, consulting, sales operations, FP&A analytics, or a similar role
- Solid Excel and dashboarding skills (Power BI/Tableau or equivalent) and ability work with large datasets to support the analysis
- Strong communication skills with ability to present insights to cross-functional stakeholders.
- Experience leveraging CRM, ERP, CPQ, or similar commercial systems and translating data into business insights
- Bachelor's degree in Business, Analytics, Finance, Engineering, or related field (or equivalent experience)
What Will Put You Ahead - Structured problem-solving approach with the ability to break an ambiguous business question into a clear hypothesis and a defensible, insight-driven answer.
- Experience working in manufacturing companies, preferably in optical connectivity, electronics, or interconnect solutions.
- Exposure to SQL and Python for creating recurring reports
- Experience supporting account teams, QBR prep, or performance-improvement projects in a B2B/industrial setting.
For this role, we anticipate paying $150,000 - $200,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
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