Job Description

Sr. Manager, Business Analytics

Coppell, TX

What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek
every opportunity to make people feel special. Life is short. Work happy. At Brinker, we connect, serve and give to create the best life for our Team Members, Guests community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits. Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.

Job Summary

At Brinker, the business analytics team is focused on becoming trusted members of the decision-making process across all aspects of our company. We support our stakeholders by bringing our unique analytical and technical skillsets to illuminate business questions with factual data and analysis. We partner in forming both long-term strategies and tactical approaches. Our job doesn't end at the dashboard or the facts, it ends at the insights we co-create with our stakeholders that lead to changes in actions and goals.

The Sr. Manager of Business Analytics will be a senior leader in the new business analytics team. They will take primary responsibility for interface with our Operations and People Works teams in running the best restaurants in the casual dining industry. From cooking procedures to team member hiring and retention, the Sr. Manager will bring their technical skillset and analytical acumen to support decision making across the operations of our restaurants.

Your Key Job Functions

• Serve as the primary imbedded analytics resource for the People Works and Operations teams supporting their analytics needs for decisions around staffing, operational improvements, and employee engagement
• Work with stakeholders to synthesize operational and employee data into meaningful insights that can be used to drive procedural and employee strategy
• Become an expert on the Triple Dippers and Labor Scheduling of Chili's operations
• Be the primary product owner for reporting and dashboards required to support our ops and people teams:
  • Take input from stakeholder to understand what is needed
  • Translate those requirements into prototypes that can be pass on to engineering resources for development
  • Ensure delivery and uptime of final dashboard products with constant review for necessary updates
• Quarterback our labor and operations test-and-learn process

• Develop testing process including store selection and reading of results
  
  
  • Determine success criteria and key metrics for all tests

• Execute analysis and report results compellingly back to marketing team

What You Bring to the Team.

• Minimum of 5+ years of experience in a finance or analytics position with a focus on business impact, experience with brick-and-mortar retail or restaurants a plus
• Ability to manage, analyze, and visualize large data using SQL at a minimum, Python or R preferred
• Proven track record of using results of your analysis to drive business decisions through strong advocacy and close relationships with stakeholders
• Proven expertise in both visualizing data and storytelling with data to create actionable reports and presentations
• A "self-starter" attitude that thrives in a fast paced and dynamic environment
• Strong communication style, both verbal and written, with experience presenting complex ideas to varying levels of familiarity, adjusting style to their experience and needs
• High organization, attention to detail, and project management skills
• Proven ability to influence and build productive and cooperative relationships with team members, stakeholders, senior leadership, and other key partners.

Why Brinker

We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for
annual bonus potential. Our campus includes an onsite gym plus opportunities to increase your well-being with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer
opportunities with our community give back programs.

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