The Home Depot

SR MANAGER ASSURANCE & ADVISORY MG

The Home Depot$110K — $130K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in a related field with project management experience
  • Strong analytical skills with a focus on financial acumen
  • Experience in retail or merchandising is a plus
  • Prior supervisory experience and performance feedback delivery
  • Familiarity with risk management and process improvement methodologies

Responsibilities

  • Own relationships with key business leaders and maintain stakeholder connections
  • Develop understanding of retail processes in merchandising and marketing
  • Create a pipeline of projects for risk management and process improvements
  • Lead report-outs to executive management, including CFO/CEO
  • Manage multiple projects, ensuring on-time, high-quality results
  • Design tests and analytics for process improvement opportunities
  • Support recruitment and develop talent through coaching and training
  • Lead change management initiatives and implement plans effectively

Benefits

  • Leadership development through the Assurance & Advisory Management Program
  • Opportunity to work on diverse projects across multiple functions
  • Pathway for career advancement with a high graduation rate into other departments
  • Minimal overnight travel requirements
  • Engagement in change management and direct team leadership opportunities
Full Job Description
Position Purpose:
This position is part of the Assurance & Advisory Management Program (AMP). This is a two-year leadership development program where you will work on a variety of business needs with a focus on merchandising, marketing, and ecommerce. Upon completion of the program, 75% of the associates will graduate to other departments while 25% will continue to advance within the department.
Major Purpose:
The AMP Senior Manager, Merchandising is responsible for developing and executing multiple, concurrent projects across the merchandising functions (Merchandising, Marketing, Ecommerce, Merchandising Services) including originating risk-based project opportunities, establishing scopes and timelines, managing stakeholder relationships, overseeing staffing, and reporting out results to executive management through written and verbal communication.

Key Responsibilities:
  • 20% Own relationships with business leaders throughout the organization including identifying key stakeholders and developing and maintaining relationships with them
  • 15% Develop and maintain thorough understanding of key retail processes in merchandising, marketing and online business units; own risk assessment for these areas including identifying and prioritizing key risks
  • 15% Develop pipeline of projects consisting of defined risk management and process improvement opportunities in merchandising, marketing and online business units
  • Lead report-outs of results to business owners and executive management including CFO/CEO as required
  • 15% Manage scope, objectives and resources of multiple projects concurrently to ensure on-time delivery of high-quality results
  • Create effective written communications to report results to business owners and executive management including the CFO/CEO and Board of Directors
  • 15% Design tests and analytics to identify and quantify specific process improvement opportunities including cost-out and risk mitigation
  • Develop talent by supporting the recruitment of strong candidates, leading training courses and providing on-the-job coaching to managers and staff associates
  • 20% Lead change management for all project teams including establishing a vision for the change, building alignment with key business partners and establishing implementation plans that mitigate challenges and ensure sustainability of results
  • Provide performance feedback/career counseling for direct reports on a consistent basis

Direct Manager/Direct Reports:
  • Position reports to AMP Director
  • Number of Direct Reports = 2

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Limited overnight travel of up to 10% or as job requires
  • Prior Six Sigma, auditing or consulting experience a plus; Process Improvement background
  • Prior retail experience a plus
  • Prior supervisory experience required including providing performance feedback
  • Project management experience required

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 8

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Strong analytics - ability to develop hypotheses about the business and build detailed analytics to test
  • Financial acumen - ability to create cost/benefit and other financial analyses to support decision making and enhance profitability
  • Strategic thinking - ability to understand the business cross-functionally and develop strategies to drive value
  • Networking - strong existing networks (ideally in merchandising) with the ability to establish and maintain relationships at all levels
  • Project management - strong organization skills with the ability to breakdown large bodies of work into discrete project plans; ability to set deadlines and oversee execution on multiple projects concurrently
  • Talent development - experience managing direct reports (preferably including manager level directs)
  • Communication - ability to develop accurate and compelling written materials to drive alignment and decision making; experience reporting out to executive management

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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