Sr. Management Analyst - Community Services

Dakota County, MN

$78K — $123K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in public policy, public administration, political science, economics, or similar field, plus six years of relevant work experience; OR a Master's Degree plus four years of experience; OR equivalent combination totaling ten years.
  • Professional certifications in process improvement or continuous improvement preferred.
  • Experience with Results Based Accountability (RBA) desirable.
  • Proficiency in developing reports and dashboards using Power BI or similar tools is a plus.
  • Experience with coding in SQL and/or statistical languages (R, Python, etc.) is beneficial.

Responsibilities

  • Lead and conduct policy and data analysis on countywide or departmental issues.
  • Manage program evaluations, cost-benefit analyses, and process improvements.
  • Develop and assist in creating reports and dashboards for various stakeholders.
  • Oversee complex projects from initiation to completion.
  • Prepare and present findings and recommendations based on analytical work.
  • Mentor junior analysts and foster their professional development.
  • Serve as a liaison between departments and external partners for collaborative efforts.

Benefits

  • Flexible/Hybrid work options allowing for telework.
  • A supportive work environment promoting inclusion and diversity.
  • Opportunities for professional development and growth.
  • No union affiliation, which may provide more flexibility in workplace policies.
Full Job Description
Salary : $78,981.00 - $123,408.00 Annually
Location : West St. Paul, MN
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 11260CS.25.001
Department: COMMUNITY SERVICES ADMIN - 2080001
Opening Date: 08/22/2025
Closing Date: 9/5/2025 4:30 PM Central

General Description

POSTING TYPE: Open Competitive
DEPARTMENT: Community Services Administration
HOURS: Full-time
PREFERRED HIRING RANGE: $78,981 - $88,854/year (Salary Grade 109)
FULL SALARY RANGE: $78,981 - $123,408/year
LOCATION: Hybrid; telework and in-person at the Northern Service Center, West St. Paul
UNION: None
CLOSE DATE: 4:30pm on 9/5/2025

Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellence public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

The Senior Management Analyst will provide direction, leadership, and coordination, while performing independent work; managing projects; mentoring other analysts; conducting advanced statistical analysis and data visualization; facilitating discussions; conducting program evaluations; performing process improvement; designing surveys; preparing reports; and making presentations.

LOCATION & SCHEDULE: This is a hybrid position that offers a mix of telework and in-person work at our Northern Service Center in West St. Paul, MN. Work is performed Monday through Friday during regular business hours (8:00 a.m. to 4:30 p.m.).
Minimum Qualifications

NEED TO HAVE QUALIFICATIONS
  • Bachelor's Degree in public policy, public administration, political science, economics, quantitative or statistical analysis, or a closely related field; AND Six years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.
OR
  • Master's Degree in public policy, public administration, or closely related field; AND Four years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.
OR
  • An equivalent combination of education and work experience, as noted above, to total ten years.

NiCE TO HAVE QUALIFICATIONS
  • Master's Degree
  • Professional certifications in process improvement or continuous improvement
  • Experience with Results Based Accountability (RBA)
  • Experience conducting data analysis to support strategy and improve services in the public sector
  • Experience developing reports and dashboards using tools such as Power BI
  • Experience coding in SQL and/or statistical languages (R, Python, etc.)

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Leads and conducts advanced level, policy analysis, and data analysis on topics related to countywide issues or issues specific to departments or divisions.
2. Leads and conducts program evaluation, cost-benefit, and process improvement projects.
3. Develops reports and dashboards and collaborates with and assists other staff who are developing reports and dashboards.
4. Manages complex projects from start to finish.
5. Prepares and delivers written reports and presentations of findings and recommendations based on analysis or evaluation conducted.
6. Oversees projects that involve other staff, to include developing and managing a project scope and work plan; delegating tasks within the work plan; coordinating efforts; and consulting on processes and findings.
7. Mentors other analysts, as assigned.
8. Serves as a liaison with other Departments and Divisions as well as external partners, as appropriate.
9. Responds to ad hoc requests for analytical or continuous improvement support from County leadership or Departments/Divisions.
10. Identifies, engages, and facilitates participation by stakeholders in project planning and outcomes, beyond project sponsors and related staff.
11. Responds to requests for information related to projects, as appropriate.

ESSENTIAL JOB FUNCTIONS: 1-11
Knowledge, Skills & Abilities and Work Environment

  • Knowledge of governmental organizations, administrative procedures, and operations.
  • Advanced knowledge and skill in data analysis, data visualization, evaluation, and continuous improvement techniques.
  • Advanced ability to evaluate information, prepare recommendations, and produce clear and accurate reports.
  • Advanced ability to lead complex projects from start to finish and work both independently and as a member of a team to complete complex projects.
  • Demonstrated ability to adjust to shifting priorities, ambiguous situations, demands, timelines, and customer needs.
  • Significant capacity to communicate orally and in writing in a clear and concise manner.
  • Advanced organizational ability; ability to effectively manage time.
  • Demonstrated ability to establish and maintain effective working relationships with colleagues, project sponsors, and elected officials.

WORK ENVIRONMENT: Work is primarily sedentary and is usually accomplished while incumbent is comfortably seated at a desk or table. Some walking and standing may occur in the course of a normal workday or in connection with attendance at meetings and conferences, or while researching files. Items carried typically are light objects such as briefcases, notebooks, and data processing reports.

SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Visit our Benefits site for more information.
01

*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
02

Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.
03

Select which best describes how you meet the minimum qualifications for this position.
  • I have a Bachelor's Degree in public policy, public administration, political science, economics, quantitative or statistical analysis, or a closely related field AND six or more years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.
  • I have Master's Degree in public policy, public administration, or closely related field AND four or more years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.
  • I have an equivalent combination of education and work experience, as noted above, to total ten or more years.
  • None of the above

04

Please select the highest level of education completed or Degree held. (Degree must be held by the closing date of this recruitment)
  • High School Diploma or G.E.D equivalent
  • Professional/Technical Certificate equivalent to 1 year of full-time post secondary education
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Ph.D.

05

If you have a Bachelor's degree please note Major. If you have no degree, indicate "NONE".
06

If you have a Master's degree or higher, please note Major(s). If you have no degree, indicate "NONE".
07

Check all that apply.
  • I have professional certifications in process improvement or continuous improvement.
  • I have experience with Results Based Accountability (RBA).
  • I have experience conducting data analysis to support strategy and improve services in the public sector.
  • I have experience developing reports and dashboards using tools such as Power BI.
  • I have experience coding in SQL and/or statistical languages (R, Python, etc.).

08

Describe how your background and experiences will help Dakota County's goal of promoting inclusion, diversity, and equity in all we do.
09

If selected for this position, what would be your minimum acceptable salary?
10

Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.
  • Facebook
  • Friend, Family or Colleague
  • InDeed
  • Job Fair or Dakota County Event
  • Job Interest e-mails from Dakota County
  • JobsInMinneapolis/StPaul
  • League of Minnesota Cities
  • LinkedIn
  • Minneapolis Diversity.com
  • Minnesota Diversity.com
  • Minnesota Works Website
  • Minnesota Jobs Network.com
  • Minnesota Association of Counties
  • Monster
  • Professional Association Website
  • Referred by a Dakota County Employee
  • St Paul Diversity.com
  • College Website, Instructor, Career Services
  • Dakota County Website
  • Other

11

If you selected Other, please indicate where you heard about this opportunity with Dakota County.
Required Question

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