Irvine Company

Sr. Leasing Consultant - Centralized Leasing Center ($38.71)

Irvine Company • $80K *
Irvine, CA 92620In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent work experience
  • Minimum 2 years in a sales environment
  • Strong communication skills in English; multilingual ability is a plus
  • Ability to work flexible hours, including weekends and holidays
  • Experience in customer service or leasing preferred

Responsibilities

  • Lead by example, embodying core values and upholding company standards
  • Demonstrate leadership and a solution-focused mindset
  • Assist in onboarding new hires alongside Senior Leasing Managers
  • Collaborate daily with Senior Leasing Managers for operational management
  • Develop and implement sales strategies with Senior Leasing Managers
  • Ensure high-quality customer interactions to enhance the leasing experience
  • Manage sales inquiries and follow up on customer requests
  • Accurately log customer interactions in company databases
  • Achieve occupancy goals by effectively leasing apartment homes
  • Provide a seamless experience by working collaboratively with team members
  • Promote positive company culture to enhance customer satisfaction
  • Utilize pricing tools for lease transactions and ensure data accuracy
  • Maintain consistent communication with prospective residents
  • Qualify potential residents and update related records as necessary

Benefits

  • Paid time off
  • Matching 401(k)
  • Health benefits
Full Job Description
Position Summary:

The Senior Leasing Consultant - CLC serves as the team "lead" to the Senior Leasing Manager supporting key business functions and continuing to successfully lease apartments by discovering prospects' needs and exceeding their expectations. This role is responsible for partnering with the Senior Leasing Manager to achieve business objectives while delivering a seamless and exceptional prospect experience.

Key Responsibilities:

  • Serves as a role model, exemplifying our Core Values, upholding Irvine Company standards, and maintaining sales performance.
  • Models Leadership behaviors by demonstrating owner mentality and solution-oriented mindset.
  • Partner with Senior Leasing Managers to onboard new hires.
  • Partner with Senior Leasing Managers for daily task management of the business.
  • Partner with Senior Leasing Managers to develop sales strategies to achieve business objectives.
  • Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
  • Handles incoming sales by phone, email and on-line chat; manages follow-up on all requests.
  • Inputs all activity and customer information into company provided databases in a timely and accurate manner.
  • Leases apartment homes to achieve occupancy/availability goal for the division .
  • Provides a seamless sales experience to the customer by working with other team members throughout the sales process.
  • Supports ICAC culture to achieve top prospect survey results.
  • Utilizes the interactive pricing application pricing tool with every lease transaction and accurately records all data to support the company's goals and initiatives.
  • Consistently communicates with active prospects.
  • Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits.
  • Effectively qualifies prospective residents and updates records as necessary.


Minimum Qualifications / Other Expectations:

Education & Experience:
  • High School Diploma or equivalent work experience
  • Min. 2 years experience in sales environment

Other:
  • Schedule may require work on weekends, holidays and evenings.
  • Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus

Compensation:

Base Pay Start Rate: $38.71

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

#LI-Onsite

About Irvine Company

The Irvine Company is a privately held real-estate investment company headquartered in Newport Beach, California. It specializes in master-planned communities, luxury apartments, office, retail, and resort properties in Orange County, San Diego, Los Angeles, Silicon Valley, and Chicago. The company was founded in 1864 and has been owned by the Irvine family for six generations. The company is known for its commitment to sustainability and has received numerous awards for its environmental initiatives. The Irvine Company is also a major philanthropic contributor to the communities in which it operates.
Learn more about Irvine Company
Size
1,600 employees
Industry
Real Estate & Construction
Founded
1864
* Ladders Estimates

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