ServiceNow

Sr. Internal Auditor

ServiceNow • $110K — $130K *
US-AnywhereRemote in Salt Lake City, UT
Legal & Accounting
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4-year degree from an accredited university, preferably in Management Information Systems, Finance, or Accounting.
  • At least 5 years of experience, with 3 years in a public accounting firm (preferably Big 4).
  • Experience with internal and external auditing, SOX, and process improvement.
  • Skills in auditing IT general and application controls alongside business processes.
  • Knowledge of data governance, privacy compliance, and systems architecture.
  • Understanding of risks in modern tech environments, including AI governance.
  • Strong analytical skills and proficiency in Excel and data analytics tools, particularly Power BI.

Responsibilities

  • Support planning and execution of global and regional operational audits.
  • Conduct walkthroughs and evaluate controls across business and IT processes.
  • Leverage AI tools to enhance the audit process and data analytics.
  • Draft clear audit reports detailing findings and suggestions for improvements.
  • Communicate effectively with audit leads regarding status and issues.
  • Track audit actions for management and reporting to the Audit Committee.
  • Engage with stakeholders to build relationships and represent Internal Audit.

Benefits

  • Competitive compensation package.
  • Generous benefits including health and wellness options.
  • Collaborative and inclusive work environment.
  • Professional growth opportunities with advanced technology.
  • Flexibility in work arrangements across distributed teams.
Full Job Description
Job Description

Role and team:

We are looking for an experienced Senior Auditor to support planning and lead execution of global and/or regional operational and integrated audits spanning business operational controls, IT general controls and application controls. This remote position will be reporting to Director, Internal Audit Management.

We have a tight team environment where support, loyalty, and honest feedback are the currency. ServiceNow employees are expected to be self-starting, proactive, and thrive in a fast-paced environment.

What you get to do in this role:
  • Support planning and scoping of operational and integrated audits across business and IT operations. Complete assignments efficiently and timely.
  • Conduct walkthroughs, evaluate process design, and perform controls testing across both business processes and IT systems, consistently delivering quality audit work papers that support and substantiate audit observations.
  • Continuously explore and adopt AI tools creatively and responsibly through the audit lifecycle to accelerate fieldwork and elevate analytical depth. We expect our auditors to experiment, share what works, and help evolve how Internal Audit delivers value.
  • Utilize data analytics and AI to identify control gaps, quantify risk exposure, and deliver data-driven insights to management.
  • Assist in producing high-quality Internal Audit reports by clearly drafting audit issues and developing valid conclusions resulting in process and internal control improvements, while considering implementation requirements, cost, and stakeholder feedback.
  • Timely and effective communication with audit leads on audit status, escalations, issues, and reporting.
  • Perform action tracking follow-up with management for Audit Committee reporting purposes.
  • Participate in major business initiatives and proactively advise and assist the business on key risks, control environment, and change initiatives.
  • Contribute to the evolution of Internal Audit methodology, automation, and reporting, including ServiceNow IRM to scale audit coverage and quality.
  • Responsible for internal stakeholder engagement, including the development of working relationships with key stakeholders and proudly representing the Internal Audit function.


Qualifications

To be successful in this role, you have:
  • A passion for Internal Audit and strong desire to be part of a stellar IA team!
  • Minimum 4-year degree (or US equivalent) from an accredited university; degree in Management Information Systems, Finance and Accounting strongly preferred.
  • Minimum of 5 years' work experience, with 3 years at a public accounting firm (Big 4 or national consulting firm preferred), including experience in internal auditing, external auditing, SOX, operations and process improvement.
  • Demonstrated experience auditing both IT general controls and application controls, and business operational processes. Comfort moving fluidly between technology and business-process audits, including within the same integrated engagement.
  • Understanding of data governance and privacy compliance, and the ability to apply system architecture knowledge to the processes being reviewed.
  • Understanding of risks and controls in modern technology environments. Awareness of AI/GenAI governance and model risk considerations.
  • Good understanding of business and operations, strong analytical and project management skills.
  • Proficiency in Excel and process mapping tools. Hands-on experience with data analytics tools such as Power BI. Experience with SAP preferred.
  • Strong critical thinking and analytical skills; ability to identify and conduct root cause analysis.
  • Excellent verbal, written, oral communication, and presentation skills.
  • Ability to work both independently and as a team member.
  • Ability to manage multiple tasks concurrently, efficiently and effectively with minimal oversight.
  • Familiarity with the ServiceNow platform, including IRM modules, a strong plus
  • (Preferred) At least one of the following certifications: CISA, CISM, CIA, CPA
  • Prefer candidates with exposure to a high growth and/or rapidly changing technology enterprise.


We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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