Must Have Technical/Functional Skills- Strong functional expertise in Infor WFM, particularly Time & Attendance and Workforce Scheduling.
- Configure business rules, scheduling rules, pay rules, overtime, balances, accruals, and employee roles.
- Understand complex workforce processes, including shift bidding, vacation bidding, schedule changes, qualifications, and union rules.
- Gather requirements and translate them into functional designs and user stories.
- Work with HR, payroll, operations, ServiceNow, SAP, Kronos, and technical integration teams.
- Lead functional testing, UAT, issue analysis, business validation, and user training.
- Experience in airline, transportation, preferred.
Roles & Responsibilities - Lead the functional design, configuration, and implementation of Infor Workforce Management (WFM) solutions, with a strong focus on Time & Attendance and Workforce Scheduling modules.
- Configure and maintain business rules, pay rules, overtime rules, attendance policies, accruals, balances, employee groups, roles, and security profiles.
- Analyze and support complex workforce management processes, including:
- Shift bidding and vacation bidding
- Schedule optimization and schedule changes
- Employee qualifications and certifications
- Union work rules and labor agreements
- Compliance and workforce policy management
- Collaborate with business stakeholders to gather, analyze, and document requirements, and translate them into functional specifications, user stories, and solution designs.
- Work closely with HR, Payroll, Operations, ServiceNow, SAP, Kronos, and integration teams to deliver end-to-end workforce management solutions.
- Drive workshops, requirement discovery sessions, solution reviews, and stakeholder discussions.
- Perform functional configuration, solution validation, impact analysis, and change management activities.
- Lead functional testing efforts, including System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, and business validation.
- Support data migration, cutover planning, deployment activities, and post-production stabilization.
- Provide guidance on best practices related to workforce scheduling, labor optimization, compliance, and process improvements.
- Develop training materials, conduct end-user training sessions, and provide ongoing business support.
- Collaborate with technical teams to support integrations, reporting requirements, troubleshooting, and production issue resolution.
- Serve as a subject matter expert (SME) for Infor WFM and provide leadership and mentorship to junior consultants and business users.
Salary Range-$100,000-$120,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.a
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
