What We Can Achieve Together:

The Sr. Global Workday Platform Release Administrator leads, manages, and analyzes release management activities for Workday to include ancillary, change, Workday bi-annual releases with a focus on impact, risk and stakeholder relationships.

The Sr. Global Workday Platform Release Administrator will oversee the planning, coordination, and execution of Workday releases, (bi-annual, one-off, weekly service updates, bi-weekly change releases) This position's focus will be to ensure seamless delivery of updates and changes to The Nature Conservancy's Workday environments, while creating strong relationships with HCM, Finance, IT, Quality Management, Security, Privacy and AI stakeholders.

In addition, this position will serve as an expert in Workday Deployment Methodology and coordinate with assigned resources to implement changes requiring either manual or automated deployment activities. Experience leading Workday release management activities that ensure all changes are well-governed, tested, and implemented with minimal disruption and maximum institutional value would be highly valued.

Comprehensively, the Sr. Global Workday Platform Release Administrator analyzes, tests, and evaluates mid-level business systems and service needs. They may gather document requirements, define scope and objectives, and formulate systems to overall business strategies. They may ensure the reliability, availability, performance and recoverably of systems. They collaborate laterally with other IT staff to identify and leverage solutions across business units. This role may be responsible for project or task management and issues related to implementing and establishing technical standards and procedures.

RESPONSIBILITIES & SCOPE

• Work in lateral teams to provide guidance and specific expertise to business teams on products/systems.
• Knowledgeable about the strategies, goals, actions and work processes of the business/system/service/operations s/he works with.
• Conducts analysis of business or technical user needs, documenting requirements and develop system specification.
• Act as a liaison between IT and end users to ensure Workday release compatibility and satisfaction.
• Ability to adapt and/or modify processes in response to changing circumstances.
• Well versed in specific industry best practices, and an ability to adapt them to TNC's organization.
• Ability to work effectively across multiple mid-level complex projects.
• Research and recommend innovative and automated approaches for IT tasks.
• Writing and maintaining detailed systems documentation, including user manuals and technical manuals.
• Translate user/or systems requirements into functional technical specification.
• Establish control policies in accordance with best practices and defining benchmarks and measures.
• Ensure proper coordination and collaboration with other teams.
• Willing to travel and work flexible long hours and on the weekend.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.

We're Looking for You:

Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We're looking for someone with strong experience with IT support.

The ideal candidate will have all or some of the qualifications. If you don't have all of them, please apply anyway and tell us about your skills and experience:

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Supervisory experience or managing a team of peer professionals.
• Vendor management experience.
• Experience with software development methodologies.
• Strong dedication to the development of Successful Customer Outcomes.
• Ability and desire to mentor and train others.
• Demonstrated team-building skills.
• Strong ability to analyze and model business process and recommend solutions.
• Experience with the development and execution of test plans.
• Excellent written and oral communication skills.
• Exceptional customer services skills.
• Knowledge of Workday ancillary products and partners (e.g., PRISM, Adaptive, WSS, Kainos, Evisort).
• ITIL 4.0 Practitioner.
• Change management experience with certifications (e.g., Prosci, CCMP, etc.)
• Project management certification(s) (e.g., PMP, PgMP, PfMP, SAFe, CSM, PMI-ACP).
• 3-5 years of Workday education and experience.
• Six Sigma or other process methodology.
• Business Relationship Management training and background.

What You'll Bring:

• Bachelor's degree in information technology or related field and/or combined equivalent of education and experience.

• 5 years of experience as a business or technical profession in Information Technology or a related field.
• 5 years technical or general project management experience.
• 3-5 years implementation experience in Workday with a focus on HCM and Finance with a release and deployment focus.
• Experience in defining and documenting complex systems requirements.
• Experience in communicating effectively with internal and external audiences.
• Certification in relevant disciplines (if necessary).
• Experience with Workday release cycles, to include planning, testing, and deploying updates across functional areas.
• Excellent communication and stakeholder engagement abilities, with comfort presenting to both technical and non-technical audiences.
• 5-7 years expert facilitation and Business Relationship Management skills.
• Workday certifications or hands-on experience with HCM, Financials, Workday deployment practices.
• Experience with or knowledge of change management protocols and training delivery.
• Prior experience in matrixed organizations.
• Prior non-profit experience.
• Ability to manage resources, develop and execute project plans, and address resource gaps with internal and external teams.
• Experience managing multiple interdependencies across third-party platforms (e.g., Phenom, Broadbean, DocuSign, background check systems), banking and payroll integrations, internal IT and reporting systems.

Salary Information:

This position may be based in any country where TNC has an established entity, taking into consideration legal restrictions, such as non-national ratios and immigration processing times. For U.S. based applicants only, the starting pay range for this position is generally within the range of $77,920-$125,732 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate's qualifications, specific skills, and experience.

Employees must submit their application by logging into Workday and applying via the Jobs Hub.