Vertafore, Inc.

Sr. Field Account Manager

Vertafore, Inc.$140K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in B2B software sales and account management
  • Proven record of exceeding sales goals and quotas
  • Familiarity with Salesforce.com for business development tracking
  • Strong technical skills in web conferencing and CRM tools
  • Bachelor's degree preferred.

Responsibilities

  • Expand the customer base by selling Vertafore products and services
  • Execute the Vertafore Value Selling Process to drive sales
  • Present complex solutions to executive-level clients
  • Recommend technology solutions that align with client needs
  • Build and maintain a high level of customer satisfaction
  • Resolve customer concerns effectively and efficiently
  • Collaborate with internal teams to innovate and improve customer service
  • Manage individual activity targets related to revenue retention and growth.
  • Maintain accurate sales forecasting and pipeline management.

Benefits

  • Flexible First work environment allows for remote work
  • Comprehensive medical, vision, and dental plans
  • 401(k) retirement savings plan with employer match
  • Tuition reimbursement and education assistance
  • Additional programs including employee referral and internal recognition awards
  • Quarterly and annual performance-based bonus plans.
Full Job Description
$140k On Target Earnings

JOB DESCRIPTION

Make an impact and love what you do! Vertafore is a top provider of software for the insurance industry that is continually transforming and improving itself each day. We create award-winning solutions to boost productivity, lower costs and help insurance agents and carriers grow their businesses. We respect and value our team, and we look to bring the best talent together to make our future even stronger.

We are currently seeking engaged, energetic, and highly motivated Sr. Field Account Manager to join our team. The Sr. Field Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Field accounts.

Vertafore is about bringing together top talent to make an immediate impact in software. Our culture encourages employees who can create, think and challenge each other in a fast-paced environment. We are transforming our products and services, exploiting advanced techniques to create new "ways and means" for the insurance industry, and with that the industry is changing too.

Core Requirements and Responsibilities:
  • Expand Vertafore footprint by selling Vertafore products and services into existing accounts
  • Execute the Vertafore Value Selling Process
  • Present complex, solution-selling techniques at the executive level
  • Make recommendations to customers that align business needs to technology solutions and services
  • Retain existing revenue through building and maintaining a high level of customer satisfaction
  • Expeditiously and effectively resolve customer concerns
  • Engage with internal teams to suggest solutions and innovative ideas to better serve the customer
  • Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention
  • Chart and deliver timely and accurate forecasting and pipeline management
  • Ensure value-selling methodologies are leveraged to process and track opportunities


Requirements

Knowledge, Skills and Abilities:
• Strong technical skills - Web Conferencing, MS Office, CRM software
• Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful client relationships
• Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence
• Self-motivated and ability to work independently

Qualifications
  • At least 3 years of related software sales and account management experience
  • Proven success in Business-to-Business application software sales and account management
  • Proven track record of achieving goals and quotas
  • Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking
  • Bachelor's degree preferred


Additional Requirements and Details:
• Travel required up to 75% of the time.
• Ability to work remote with a stable internet connection on an as needed basis
• Located and working from an office location (when required)
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Skills & Requirements

Why Vertafore is the place for you: *Canada Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans
  • Life, AD&D
  • Short Term and Long Term Disability
  • Pension Plan & Employer Match
  • Maternity, Paternity and Parental Leave
  • Employee and Family Assistance Program (EFAP)
  • Education Assistance
  • Additional programs - Employee Referral and Internal Recognition


Why Vertafore is the place for you: *US Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
  • Medical, vision & dental plans
    • PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options:
    • Health Care FSA
    • Dental & Vision FSA
    • Dependent Care FSA
    • Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]

Just a note, this contact information is for accommodation requests only.

About Vertafore, Inc.

Vertafore, Inc. is a software company that provides insurance technology solutions. The company was founded in 1969 and is headquartered in Bothell, Washington. Vertafore operates in the technology sector and has a workforce of over 1700 employees. The company's products and services are designed to help insurance agencies and carriers manage their operations more efficiently. Vertafore's solutions include agency management, rating and connectivity, content management, and compliance and licensing. The company has a strong presence in the United States and serves over 20,000 customers.
Learn more about Vertafore, Inc.
Size
1,700 employees
Industry
Founded
1969

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