Lowe’s

Sr. Facility Support Analyst - Supply Chain

Lowe’s$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Operations, Logistics, or similar with strong analytical focus, or equivalent experience.
  • 5 years of relevant experience in supply chain management including transportation and distribution.
  • Proficiency in Microsoft Office Suite, EAM/7i, ServiceChannel, Power-BI, and Info Link.
  • Advanced skills in MS Excel and PowerPoint.

Responsibilities

  • Analyze supply chain data to identify cost-saving and process improvement opportunities.
  • Coordinate cross-functional teams to drive DCSS priorities and deliverables.
  • Conduct industry benchmarking for optimal operational support capabilities.
  • Execute project plans for capital deployment and strategic initiatives within DC Support Services.
  • Enhance customer experience and operational execution through stakeholder engagement.
  • Optimize external partnerships and develop support services strategies for Supply Chain.
  • Collaborate with Strategic Sourcing to define aligned services and necessary contract terms.
  • Monitor vendor compliance and track contract deliverables and renewals.

Benefits

  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
Full Job Description
Your Impact

The Sr. Facility Support Analyst - Supply Chain is responsible for supporting supply chain initiatives in partnership with operations to achieve best-in-class management and deployment of capital programs, support-related services, and day-to-day operational performance execution. This role will lead efforts to analyze, manage, and deliver vendor support agreements, service expectations, requirements, and overall program performance relative to the work scope and deliverables. The Sr. Facility Support Analyst - Supply Chain will be the subject matter expert, understanding the field needs for services and how to improve vendor support-related performance, analyzing historical performance data, and recommending process improvements to increase efficiency, reduce cost, and improve service levels.

The Sr. Facility Support Analyst - Supply Chain will lead Distribution Center Support Service (DCSS) and Operations project initiatives relating to capital planning, financial forecasting, and the team's overall execution against the budgeted plan. This role will develop and manage detailed project plans to include resource allocation, KPI management, budgeting including forecasting, and project tracking to ensure deadlines are met. A strategic mindset and capability are required to ensure long-term planning and DCSS capital deployment roadmaps are aligned with Supply Chain's overall strategy.

What You Will Do
  • Analyzes supply chain data and trends to identify cost reduction and process improvement opportunities.
  • Coordinates with a cross-functional teams consisting of operations, legal, technology, procurement, merchandising, analytics, and inventory management to effectively drive DCSS priorities and deliverables.
  • Performs industry benchmarking to ensure that Lowe's has best-in-class operational support capabilities, support services portfolio, and the right external support partnerships.
  • Executes project plans for programs, initiatives, and strategies within DC Support Services, including Run-the-Business capital deployment, forecast tracking and reporting, and any strategic initiatives defined.
  • Partners with key internal and external stakeholders to enhance the customer experience, improve operational execution and standardization, and drive best-in-class support for Operations.
  • Oversees the creation and review of all external support-related services within Operations. Optimizes external partnerships and develops the roadmap to drive support services strategies for Supply Chain.
  • Works closely with the Strategic Sourcing team to drive proactive engagement to define aligned services, SLAs, and necessary contract terms for Supply Chain support partners.
  • Supports any RFP process to ensure the vendor expectations and partnership is fully aligned to Operational needs. Performs analysis as needed to develop vendor scope. Ensure the vendor's compliance with the terms of the existing contracts. Tracks and monitors contract deliverables, deadlines, and renewals.
  • Develops regular reports on contract status, metrics, financial impacts and presents data with a clear point of view so that insights can be used to help drive process for the business strategy.


Minimum Qualifications
  • Bachelor's degree Business, Engineering, Operations, Logistics, or similar field with analytical bias or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years experience across the supply chain (transportation, distribution centers, planning, inventory fulfillment).
  • Microsoft Office Suite, EAM/7i, ServiceChannel, Power-BI, and Info Link.
  • Proficiency in MS Excel, PowerPoint, EAM/7i, Power-BI


Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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