Intuit Inc

Sr. Expert / Specialist, Payroll Tax and Services

Intuit Inc • $95K — $115K *
Atlanta, GA 30349In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience in tax processing or payroll tax operations
  • Bachelor's degree or equivalent expertise; FPC or CPP preferred
  • Advanced knowledge of multi-jurisdictional tax regulations
  • Proven ability to coach and develop team members
  • Track record of resolving complex tax cases with minimal escalation
  • Proficiency in tax/payroll systems and reconciliation tools
  • Ability to explain complex tax concepts to diverse audiences

Responsibilities

  • Independently resolve complex tax notices and multi-jurisdictional issues
  • Act as the escalation point for unprecedented tax cases
  • Conduct audits of payroll records for compliance and recommend corrective actions
  • Create and maintain SOP documentation and training materials
  • Serve as a subject-matter expert on tax treatment and compliance
  • Collaborate with technology teams to validate automated tax calculations
  • Prepare and file complex amended returns and manage specialized case correspondence
  • Stay updated on regulatory changes and communicate impacts to the team

Benefits

  • Competitive compensation package
  • Potential eligibility for cash bonuses and equity rewards
  • Comprehensive benefits program
  • Focus on fair pay through regular comparisons across demographics
Full Job Description
The Tax Processor 4 role is an advanced specialist position within our Tax Processing function, responsible for independently resolving the organization's most complex tax cases, serving as the team's escalation endpoint for non-precedented issues, and building the technical capability of less experienced Tax Processors. This role supports accurate and timely tax compliance for millions of customers across our platforms.

Responsibilities
  • Independently own resolution of the most complex tax notices, multi-jurisdictional issues, and penalty abatements, applying deep regulatory expertise with minimal supervision
  • Serve as the team's escalation point for complex, non-precedented cases; determine root cause and resolution path where no established procedure exists
  • Conduct audits of payroll records for compliance, identifying control gaps and recommending corrective action for the specific cases and accounts involved (case-level - see Discussion Point 6 for the boundary with EX5's systemic scope)
  • Author and maintain SOP documentation and training materials; provide informal coaching and guidance to less experienced Tax Processors (see Discussion Point 5)
  • Serve as subject-matter resource on tax treatment, filing requirements, and compliance interpretation for internal partners
  • Partner with technology and operations teams to validate accuracy of automated tax calculations and system enhancements before rollout
  • Prepare and file the most complex amended returns and manage correspondence for escalated, specialized cases
  • Maintain expert-level currency on regulatory changes, communicating case-level impacts to the team


Qualifications
  • Typically 3+ years of relevant experience in tax processing, payroll tax operations, or tax compliance, with demonstrated depth in a specialization
  • Bachelor's degree or equivalent demonstrated domain expertise; FPC or CPP preferred
  • Advanced knowledge of multi-jurisdictional tax regulations and agency procedures, applied independently to non-precedented cases
  • Demonstrated ability to informally coach and develop team members and create training/documentation content
  • Track record resolving the most complex cases in a queue with minimal escalation or rework
  • Proficiency with tax/payroll systems and reconciliation tooling, including validating system changes
  • Ability to translate complex tax concepts for technical and non-technical audiences


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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