ServiceNow

Sr Enterprise Sales Associate

ServiceNow • $63K — $97K *
Vienna, VA 22182In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Experience integrating AI into work processes and decision-making.
  • Prior relationship-building experience with clients and internal teams.
  • 1-2+ years of full cycle sales experience.
  • Open to coaching and focused on personal development.
  • Ability to understand the broader business context.
  • Driven with the capability to apply complex knowledge effectively.

Responsibilities

  • Collaborate with Account Executives to drive new sales revenue.
  • Prospect under-penetrated Enterprise accounts and cross-sell new applications.
  • Create strategic account plans and business reviews.
  • Provide on-demand sales support to customers as needed.
  • Support Customer Success Managers to ensure customer retention and satisfaction.
  • Be a trusted advisor by understanding customer needs and how to address them with ServiceNow solutions.
  • Drive sales process management and opportunity closure.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations program.
  • Flexible time away plan.
  • Family leave programs.
Full Job Description
Job Description

Candidate must be located in or nearby Vienna, VA, San Diego, CA or Waltham, MA.

This position reports to: Sr Mgr, ESA

T

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development.

The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow's next generation of sales talent through a structured development and promotional path.

Every day, you'll get to:
  • Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
  • Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
  • Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
  • Provide 'on demand' sales support to customers
  • Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time
  • Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
  • Invest in yourself by continuing to develop your skills through formal training, coaching and feedback


Qualification

To be successful in this role you:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
  • Ran full cycle sales deals for 1-2+ years
  • Are coachable and focused on personal development to learn new skills
  • Have the ability to understand the "bigger picture" beyond solving a siloed issue
  • Are driven and consistently able to apply newly learned, complex knowledge


Qualifications

Qualification

To be successful in this role you:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
  • Ran full cycle sales deals for 1-2+ years
  • Are coachable and focused on personal development to learn new skills
  • Have the ability to understand the "bigger picture" beyond solving a siloed issue
  • Are driven and consistently able to apply newly learned, complex knowledge

For positions in this location, we offer a base pay of $63,060 - $97,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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