Fair Isaac Corporation

Sr Director - Sales and Client Success (Mortgage Risk)

Fair Isaac Corporation • $148K — $233K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in mortgage credit risk management and investor buy guides.
  • Strong history of building relationships with senior executives in mortgage servicing.
  • In-depth understanding of mortgage regulatory compliance, including QM/ATR, TRID, HMDA, and fair lending principles.
  • Proficient in mortgage credit risk fundamentals such as loan decisioning and loss mitigation strategies.
  • Familiarity with GSE credit scoring requirements and regulations.
  • Exceptional communication, negotiation, and relationship management skills.
  • Ability to think strategically while executing tactically.

Responsibilities

  • Act as the primary relationship manager for Chief Risk Officers and senior executives in mortgage lenders.
  • Advising clients on mortgage-specific regulatory compliance matters.
  • Collaborate with underwriting teams to enhance loan decisioning processes.
  • Develop business cases focused on mortgage risk and demonstrate ROI.
  • Provide insight on mortgage risk trends and regulatory changes at industry events.
  • Support mortgage model risk management activities and regulatory documentation.
  • Offer recommendations based on analysis of client mortgage risk appetite.

Benefits

  • Inclusive corporate culture reflecting core values.
  • Opportunities for personal and professional growth through learning experiences.
  • Competitive rewards programs that acknowledge driving excellence.
  • Engaging work environment focused on work/life balance and social interaction.
Full Job Description
The Opportunity

"If you're looking for your next opportunity to make a meaningful business impact across the mortgage industry, bring business expertise to FICO's Scores division, where you will partner with mortgage lenders helping them grow and serve customers. FICO's Scores unit is home to the world's #1 credit score - the FICO® Score - that powers over 10 billion decisions each year." - Client Services, Vice President.

What You'll Contribute
  • Serve as primary relationship manager and trusted advisor to Chief Risk Officers and senior risk executives at mortgage lenders, servicers, and investors (GSEs & non-agency).
  • Provide expert guidance on mortgage-specific regulatory compliance including QM/ATR, TRID, HMDA, and GSE credit risk transfer requirements.
  • Collaborate with mortgage underwriting teams to optimize loan decisioning processes and improve portfolio performance through FICO mortgage scoring solutions.
  • Partner with mortgage compliance officers to ensure FICO solutions meet fair lending, ECOA, and mortgage-specific consumer protection requirements
  • Develop mortgage risk-focused business cases demonstrating ROI through reduced buyback risk, improved loan quality, and regulatory compliance.
  • Provide thought leadership on emerging mortgage risk trends, regulatory changes, and GSE guideline updates through industry forums and publications.
  • Support mortgage model risk management including validation of credit scoring models, loss forecasting, and regulatory model documentation.
  • Collaborate with internal teams to address mortgage-specific regulatory inquiries, GSE audits, and examination requirements.
  • Analyze client mortgage risk appetite and recommend FICO solutions that align with agency guidelines, investor requirements, and risk tolerance.
  • Monitor GSE credit score requirements, pricing adjustments, and qualification changes to proactively advise clients on portfolio impacts.
  • Facilitate knowledge transfer on mortgage analytics, including credit risk layering, early payment default prevention, and loss mitigation strategies.


What We're Seeking
  • Substantial experience in mortgage credit risk management and investor buy guides.
  • Proven track record of executive-level partnership development within the mortgage servicing ecosystem using a strategic, consultative approach.
  • Deep knowledge of the mortgage regulatory landscape, including QM/ATR, TRID, HMDA, ECOA, fair lending requirements, and GSE credit risk transfer frameworks.
  • Strong understanding of mortgage credit risk fundamentals, including loan decisioning, credit risk layering, early payment default, loss mitigation, and portfolio performance management.
  • Familiarity with GSE credit score requirements, pricing adjustments, and qualification guidelines, with the ability to translate regulatory and guideline changes into actionable client guidance.
  • Outstanding executive presence with superior communication, negotiation, and relationship management capabilities.
  • Strategic thinking combined with tactical execution skills and proven ability to drive results in matrix organizations.
  • Ability to travel 25% to 35% for partner meetings, industry conferences, and strategic planning sessions.


Our Offer to You
  • An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
  • The targeted base pay range for this role is: $148,400 to $233,200 with this range reflecting differences in candidate knowledge, skills and experience.


#LI-CH1

#LI-Remote

About Fair Isaac Corporation

Fair Isaac Corporation, also known as FICO, is a data analytics company that provides credit scoring services and decision management solutions to businesses in various industries. The company was founded in 1956 and is headquartered in San Jose, California. FICO's products and services are used by banks, credit card companies, insurance companies, retailers, and other businesses to make data-driven decisions about credit risk, fraud detection, customer acquisition, and more. The company is committed to using advanced analytics and artificial intelligence to help businesses make better decisions and improve their bottom line.
Learn more about Fair Isaac Corporation
Size
3,460 employees
Market Cap
$15.2 billion
Industry
Enterprise Technology
Net Income
$267.9 million
Founded
1956
5 Year Trend
+8.1%
Revenue
$1.3 billion
NASDAQ
FICO
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Fair Isaac Corporation

More Finance & Insurance Jobs

Find similar Sr Director - Sales and Client Success (Mortgage Risk) jobs:

NationwideRemote