15+ years in software or quality engineering, with proven leadership in enterprise solutions.
Experience managing remote, high-performing teams across various locations.
Strong knowledge of testing methodologies and quality engineering best practices.
Expertise in test automation, CI/CD, and build automation processes.
Skilled in establishing quality metrics and governance frameworks for improvement.
Background in managing budgets and technology investments relating to quality.
Bachelor’s or higher degree in Computer Science, Engineering, or a related field.
Responsibilities
Lead the strategy and operations of the BOS Quality Engineering organization.
Ensure software quality across the BOS product portfolio and manage key performance metrics.
Develop and implement advanced quality engineering practices and testing strategies.
Establish and uphold governance for quality standards and processes across teams.
Monitor quality metrics and drive actions to rectify issues falling below targets.
Facilitate root-cause analysis and ensure follow-through on preventive measures.
Champion a culture of quality throughout the software lifecycle.
Benefits
Comprehensive medical, dental, and vision coverage.
401K and Life/AD&D insurance included.
Flexible savings accounts offered.
Generous Paid Leave program available.
Tuition Reimbursement support for ongoing education.
Full Job Description
Sr. Director of Quality Engineering is responsible for leading the BOS Product Group Quality Engineering organization and establishing the people, processes, tools, and governance necessary to deliver high-quality software products. This executive leadership role is accountable for software quality outcomes across the BOS product portfolio and for building a high-performing quality engineering function that partners closely with Product Management, Engineering, Architecture, Operations, and Customer Support teams.
Salary Range: $175 - 225k, based upon qualifications and experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide executive leadership for the BOS Quality Engineering organization, including strategy, staffing, performance, and capability development.
Own software quality outcomes across the BOS product portfolio, including release readiness, defect reduction, test effectiveness, and customer-impacting quality metrics.
Establish and advance quality engineering practices including test strategy, test automation, requirements traceability, release validation, defect prevention, and quality governance.
Define and implement testing strategies and tools with emphasis on requirements management, test design, automation, continuous integration, performance testing, and security testing.
Establish governance mechanisms that ensure consistent quality engineering practices, standards, processes, and metrics across BOS development teams.
Establish quality KPIs and dashboards that provide visibility into defect trends, automation coverage, release quality, escape rates, and production issues.
Monitor quality performance and drive corrective actions when results fall below established objectives.
Lead root-cause analysis of significant quality issues and ensure corrective and preventive actions are implemented and measured.
Drive continuous improvement initiatives that improve product quality, engineering effectiveness, delivery predictability, and customer outcomes.
Review customer-reported quality issues and recurring defect trends and prioritize improvement initiatives.
Act as a change agent by fostering a culture where quality is a shared responsibility embedded throughout the software delivery lifecycle.
Leadership & Talent Development:
Lead, develop, and mentor Quality Engineering managers, leads, and individual contributors.
Establish organizational structure, workforce plans, succession strategies, and capability development programs for the Quality Engineering function.
Recruit, retain, and develop top quality engineering talent.
Foster a culture of accountability, continuous learning, innovation, and operational excellence.
Manage departmental budgets, vendor relationships, and quality engineering tool investments.
Measure of Success:
Reduction in escaped defects and customer-reported quality issues.
Improvement in automated test coverage across the BOS product portfolio.
Consistent achievement of release readiness and release quality objectives.
Reduction in critical and high-severity production defects.
Improved trend lines for defect resolution cycle time and root-cause remediation effectiveness.
Adoption and consistent use of quality engineering standards and governance practices across BOS teams.
Positive employee engagement, retention, and development outcomes within the Quality Engineering organization.
Delivery of actionable quality metrics and executive reporting that supports business and technology decision-making.
Qualifications:
Demonstrated strategic and tactical leadership with a track record of delivering high-quality enterprise software solutions.
15+ years of progressive software engineering or quality engineering experience, including leadership of quality engineering organizations supporting enterprise software products.
Experience leading managers and building high-performing, geographically distributed teams.
Proven ability to influence cross-functional teams and lead organizational change initiatives.
Deep knowledge of software testing methodologies, quality engineering practices, and industry best practices.
Strong experience with test automation frameworks, continuous integration, continuous deployment, and build automation.
Experience establishing quality metrics, governance models, and data-driven improvement programs.
Experience managing departmental budgets and technology investments.
SaaS and/or enterprise software experience.
Excellent written, verbal, and executive communication skills.
Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or related field.
TransCore offers competitive compensation and an excellent benefit package that includes medical, dental and vision coverage, flexible savings accounts, 401K, Life and AD&D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program.
