Subway

Sr. Director, Product - Menu

Subway$130K — $180K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years of product management experience in complex platform or infrastructure products.
  • Strong sense of ownership regarding problem-solving.
  • Technical fluency to engage effectively with engineering teams.
  • An AI-focused mindset and enthusiasm for automation's benefits.
  • Excellent written communication skills to influence across teams.
  • Proven experience leading and developing empowered product teams.

Responsibilities

  • Own the vision, strategy, and roadmap for menu management.
  • Drive high-velocity execution alongside the engineering team.
  • Develop deep user empathy through operator engagement.
  • Utilize metrics for informed decision-making and experiment validation.
  • Leverage AI tools for enhanced discovery and innovation.

Benefits

  • Insurance Plans (Medical, Life)
  • Pension/401K/RSP (country specific)
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Volunteering time
Full Job Description
Sr. Director, Product - Menu

Ready to build what's next with one of the world's most iconic brands?

About the Role:

Menu at a global QSR is not a spreadsheet - it's a living, multi-dimensional product. Thousands of franchise operators, dozens of markets, real-time competitor pricing, limited-time offers, digital channels, and third-party delivery platforms all intersect on a surface that has to be both flexible and bulletproof. We're looking for a Senior Director of Product to own this end-to-end.

You'll lead the strategy and execution for Menu Management - including our Menu Data Services, AI-driven automation of menu offerings, and the tools that make it possible for operators to price, promote, and update their menus at scale. This is a high-visibility, high-impact role at the intersection of product, engineering, marketing, and operations.

What You'll Own
  • Product vision, strategy, and roadmap for Menu Management across franchise and corporate channels
  • Menu availability and pricing systems - treating each restaurant as its own entity while operating at global scale
  • Menu Data Services: offer creation, new and internal offer pipelines, contractor team operations
  • AI automation of menu workflows - identifying and shipping intelligent automation opportunities
  • Cross-functional alignment with Digital, 3PD, Marketing, PIM, and Engineering/Design teams
  • People leadership - building, mentoring, and scaling a product and contractor team


What We're Looking For
  • Product mindset - you think in systems, outcomes, and user value, not features and tickets
  • Proven people management - you've led product teams and know how to balance strategic leadership with hands-on project execution
  • Startup or high-tech background - you move fast, make decisions with incomplete information, and figure things out
  • AI-native - you use AI tools in your daily work and see automation as an opportunity, not a threat
  • Strong communicator and collaborator - you influence without authority and thrive in cross-functional environments
  • QSR experience is not required - a sharp product mind travels


Nice to Have
  • Experience in restaurant technology / QSR / franchise environments.


Accountability / Scope
  • People Management: Yes
  • Direct Reports: Multiple


Travel Requirements

Up to 15% (as business needs require).

What do we offer?
  • Insurance Plans (Medical, Life)
  • Pension/401K/RSP (country specific)
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Volunteering time
  • And More.....


About Subway

Subway is a fast food restaurant chain that specializes in submarine sandwiches and salads. The company was founded in 1965 by Fred DeLuca and Peter Buck and is headquartered in Milford, Connecticut. Subway has over 44,000 locations in more than 100 countries, making it the largest fast food chain in the world by number of locations. The company is known for its customizable sandwiches and healthy options, such as its Fresh Fit menu. Subway is a privately held company and does not disclose its financial information.
Learn more about Subway
Size
450,000 employees
Industry
Founded
2007

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