Sr. Director of Product Managment - Search & Discovery Search and Discovery Product
The Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers, from intent based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience for finding the right fresh groceries delivered to your door the next morning, should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!
About the RoleWith the latest advances in AI/ML, we have the opportunity to rethink the traditional search stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility. This Search Product Leader role will be a hand on role with the potential of building out a team of product managers focusing on Search ML stack.
Responsibilities will include the following:
- Define the vision, strategy, and roadmap to re-imagine our search and discovery stack to deliver unique customer experiences while directing day-to-day execution towards that vision.
- Hire and develop a high performing team of Product Managers with deep expertise in ML based systems. Background in Search ML is a definite plus.
- Regularly review metrics and proactively seek out new and improved mechanisms for visibility on performance and greater optimization of the Search and Discovery product portfolio.
- Collaborate and drive alignment with a variety of stakeholders including senior executives.
Key Experience- Bachelors degree in Computer Science, Engineering, or equivalent experience.
- 10+ years of experience in ML product management, including developing, delivering, and executing on a strong product vision.
- Experience working on Search and Discovery customer experiences/ML stack.
- Analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture.
- Bias for action and willingness to get your hands dirty to get the job done.
- Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews.
- Ability to think strategically and at the same time stay on top of tactical execution.
Preferred- e-Commerce experience
- Experience in launching and scaling consumer facing products
- Experience working with multiple teams across different geographies
Pay & BenefitsOur compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $207,900/year in our lowest geographic market to $386,100/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on the tenure
- 12 Public Holidays
- Paid Parental leave
- Pre-tax commuter benefits
- MTV - [Free] Electric Car Charging Station
General Description of Other Compensation Other Compensation includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
