JP Morgan Chase & Co.

Sr. Director of Software Engineering - Payment Network

JP Morgan Chase & Co. • $180K — $220K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of software engineering experience with formal training or certification.
  • 5+ years leading teams in technology implementation and development.
  • Deep knowledge of payment network processes like authorizations, tokenization, and fraud management.
  • Experience in regulatory compliance across business and legal domains.
  • Proven track record working with emerging technologies such as AI/ML and blockchain.
  • Expertise in managing complex, cross-functional stakeholder relationships.
  • Practical experience with cloud native technologies and operational stability.

Responsibilities

  • Lead technology and process implementations to meet company-wide objectives.
  • Drive engineering design for core payment network capabilities and pilot initial implementations.
  • Define and enforce architectural best practices across multiple business lines.
  • Oversee the architectural goals of payment network processing and associated components.
  • Directly manage areas focused on strategic transactions within the firm.
  • Establish and scale strategies for AI-enabled engineering and automation.
  • Provide leadership and direction to diverse teams across various platforms.

Benefits

  • Opportunity to shape the future of financial services.
  • Work collaboratively with cross-department teams.
  • Access to enterprise-authorized tools and technologies.
  • Strong emphasis on adopting emerging technologies and innovations.
  • Engagement with senior leaders and stakeholders to influence decision-making.
Full Job Description
JOB DESCRIPTION
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together. 

As a Senior Director of Software Engineering at JPMorganChase within Consumer & Community Banking, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. 

Job responsibilities
  • Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
  • Drive engineering design of core payment network capabilities through POC and initial implementations spanning the payment network, interfaces, data flows from merchant through both our issuing platforms.
  • Define and enforce architectural best practices, standards, and guidelines across multiple lines of business ensuring security, scalability, and regulatory compliance.
  • Own the Architect of our payment network processing, including transaction authorizations, tokenization, dispute management, Fraud/Risk processing, Identity, settlement and more
  • Directly manages multiple areas with strategic transactional focus
  • Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
  • Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
  • Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
  • Manages multiple stakeholders, complex projects, and large cross-product collaborations
  • Influences peer leaders and senior stakeholders across the business, product, and technology teams
Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading
  • Deep expertise in end-to-end payment network processes: authorizations, tokenization, VAS, disputes, clearing, settlement, and fraud management across merchant, acquirers, and issuers
  • Experience working with Business, Legal and Compliance to ensure the systems meet regulatory, compliance and business goals.
  • Track-record of working with abstract emerging technologies / trends (e.g., agentic payments, AI/ML fraud detection, blockchain), shaping design and innovation.
  • Experience developing or leading large or cross-functional teams of technologists
  • Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
  • Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
  • Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
  • Experience leading complex projects supporting system design, testing, and operational stability
  • Experience with hiring, developing, and recognizing talent
  • Extensive practical cloud native experience

Preferred qualifications, skills, and capabilities

  • Recognized thought leader and innovator with demonstrated industry eminence
  • Experience at payment network, acquirer or related industry / company helpful.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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