Sr. Director Marketing Operations

Epicor Software Corporation

$192K — $327K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of progressive experience in marketing operations
  • 7+ years leading and developing diverse teams, especially internationally
  • 6+ years of specialized experience in a relevant industry
  • Bachelor's degree or equivalent experience required; Master's preferred
  • Strong proficiency in CRM, especially Salesforce.com

Responsibilities

  • Develop the vision and strategy for marketing technology and analytics
  • Lead and manage all aspects of marketing operations
  • Collaborate with field marketing on omni-channel campaigns
  • Ensure data quality and compliance across marketing systems
  • Drive performance measurement and provide executive-level reporting
  • Analyze marketing contributions and program effectiveness
  • Mentor and develop a global marketing operations team

Benefits

  • Hybrid work environment
  • Opportunities for professional development
  • Global team collaboration
  • Involvement in strategic company growth
  • Access to cutting-edge marketing technology
Full Job Description

The Sr Director, Marketing Operations develops the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth. Partners with executive management for long-term planning and strategy. Leads, mentors and develops a global team.

What you'll be doing

  • Develops the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth
  • Leads all marketing operations including marketing technology stack strategy, roadmap, administration, lead routing, scoring, segmentation, targeting, campaign tracking and attribution, marketing database contact, quality, data compliance (GDPR) and accuracy.
  • Partners with field marketing to assist in developing omni-channel campaign strategy and plans.
  • Accountable for data quality and accuracy across Marketing systems
  • Drive marketing performance measurement to drive actionable insights with executive-level reporting
  • Monitor, analyze and report on the marketing contribution to pipeline, program ROI, funnel efficiency, TAM penetration and goal achievement
  • Partner with marketing leaders on long-term planning, strategy and infrastructure.
  • Lead, mentor and develop a global marketing technology, operations and analytics team.

What you'll likely bring

  • Ability to interact with senior management; strong communication and presentation skills.
  • Advanced knowledge of Microsoft Excel and other MS Office tools
  • Project management skills
  • Strong knowledge of CRM, Salesforce.com preferred
  • Strong ability to analyze quantitative data to determine program effectiveness, attribution, ROI

What can set you apart

  • 12+ years progressive experience and demonstrated success/knowledge
  • 7+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types
  • 6+ years of specialized/industry experience
  • Bachelor’s degree (or equivalent experience)
  • Master’s degree preferred

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Range:

Minimum: $192,000 USD Maximum: $327,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Christi McCall

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