Lowe’s

Sr. Director, LPS Fulfillment

Lowe’s • $150K — $180K *
Mooresville, NC 28117In-Person
Retail & Consumer Goods
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Management, Engineering, Operations Management, or related field; or equivalent experience
  • 12 years of experience with a focus on advanced education
  • 7-10 years of leadership experience managing people and cross-functional teams
  • 8 years of program management experience leading large transformational initiatives
  • 8 years of experience in process improvement and change management

Responsibilities

  • Lead operational strategy and performance across the Lowe's Pro Supply network, ensuring scalable execution and safety.
  • Drive enterprise-wide operational excellence through improvement initiatives focused on service, quality, productivity, and efficiency.
  • Own and influence annual operating plans, ensuring alignment with business growth, profitability, and service objectives.
  • Shape and deliver strategies to enhance customer and associate experiences through operational rigor and service excellence.
  • Provide strategic oversight for core operations, ensuring alignment with business needs.
  • Collaborate with senior leaders to integrate cross-functional strategies and priorities across various departments.
  • Establish and promote a proactive safety and asset reliability strategy for long-term sustainability.

Benefits

  • Opportunity to lead a high-performing team in a strategic role.
  • Access to company-wide improvement initiatives and enterprise programs.
  • Collaborative environment working with senior leadership across diverse functions.
  • Potential for significant impact on operational performance and organization growth.
Full Job Description
Your Impact

The primary purpose of this role is to lead the operational strategy and performance of the Lowe's Pro Supply organization, translating enterprise priorities into scalable execution across a complex, multi-functional network. This role provides strategic direction and oversight for core operational and support functions, including branch operations, warehousing, transportation, fabrication, facilities, and enterprise programs such as issue management, rapid engagement, knowledge management, communications, and field feedback. The leader is accountable for building and developing a high-performing team of leaders while driving operational excellence, continuous improvement, and long-term scalability. Partnering closely with senior leaders across Lowe's Pro Supply and enterprise functions, this role ensures alignment of priorities, integration of cross-functional strategies, and delivery of business results. The position requires strong business acumen and executive presence, with the ability to influence, navigate complexity, anticipate risks, and provide clear, data-driven insights. This role also owns executive-level operational reporting and communications, enabling informed decision-making and driving overall organizational performance.

What You Will Do
  • Lead the operational strategy and performance of the Lowe's Pro Supply network, translating enterprise objectives into scalable execution across branches and support functions while ensuring safety, efficiency, and long-term growth.
  • Drive enterprise-wide operational excellence by identifying, prioritizing, and executing large-scale improvement initiatives that enhance service, quality, productivity, and cost efficiency, including network optimization, process redesign, and benchmarking.
  • Own and influence the development and execution of annual operating plans, including operating expenses and P&L performance, ensuring alignment to strategic growth, profitability, and service objectives.
  • Shape and deliver a differentiated customer and associate experience strategy by integrating operational rigor, service excellence, and people leadership across the network.
  • Provide strategic oversight of core operational functions including warehousing, transportation, fabrication, fleet, and facilities, ensuring alignment to current and future business demand.
  • Partner with senior leaders across Sales, Supply Chain, Safety, Asset Protection, HR, and Technology to drive cross-functional alignment and integration of strategic priorities.
  • Establish and champion a proactive safety and asset reliability strategy, ensuring enterprise compliance, strong safety culture, and long-term sustainability of equipment and infrastructure.
  • Lead enterprise issue management strategy, including trend identification, root cause analysis, and systemic resolution, ensuring scalable and sustainable solutions to complex operational challenges.
  • Direct cross-functional response to critical business issues, aligning senior stakeholders and ensuring rapid, coordinated execution of high-impact solutions.
  • Define and standardize operating models, playbooks, and knowledge management frameworks to drive consistency, scalability, and operational maturity across Lowe's Pro Supply.
  • Oversee the strategy and evolution of operational systems, tools, and reporting capabilities to enhance visibility, decision-making, and adoption across the network.
  • Lead executive-level communications and storytelling, translating operational performance into clear insights, risks, and strategic recommendations for senior leadership.
  • Establish enterprise feedback loops with field leadership to capture insights, influence prioritization, and improve adoption of strategic initiatives and change efforts.
  • Build and lead a high-performing organization of leaders, setting direction, developing talent, and fostering a culture of accountability, continuous improvement, and operational excellence.

Minimum Qualifications
  • Bachelor's degree Business Management, Engineering, Operations Management or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 12 Years of experience equivalent to an advanced education may be supplemented in lieu of a degree
  • 7-10 Years leading people and cross functional teams
  • 8 Years program management leadings large transformational initiatives
  • 8 Years process improvement and change management

Preferred Skills/Education
  • Certified Project Management Professional (PMP)-PMI or extensive experience using a PMI-based Project Management Methodology/Process Improvement methodology
  • Six Sigma Certified

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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