Virtusa Corporation

Sr Director Information Services - Client services

Virtusa Corporation$150K — $200K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15 years in leadership at a consulting/services firm focused on digital services for the Information Services industry.
  • Experience managing P&L over $100M.
  • In-depth knowledge of the Information Services sector.
  • Proven experience in partnerships and channel sales.
  • Solutions-oriented and consultative sales approach.
  • Strong presence with the ability to quickly build customer relationships.
  • Creative thinker capable of structuring complex deals.
  • Experience in selling digital solutions like mobility, UX, and AI.

Responsibilities

  • Drive rapid business expansion within the Information Services vertical.
  • Manage client relationships with key decision-makers.
  • Build trust by understanding client's business goals.
  • Position Virtusa as a strategic IT partner for client solutions.
  • Ensure account teams meet and exceed client expectations.
  • Direct internal solution teams to create tailored propositions.
  • Lead presentations and negotiations to close complex deals.

Benefits

  • Access to a dynamic work environment focused on digital transformation.
  • Opportunities for professional development and career advancement.
  • Flexible work arrangements and potential for remote work options.
  • Collaborative culture with a focus on teamwork and innovation.
Full Job Description
Summary of Position
Virtusa's digital Information Services IT solutions and outsourcing services provide Information Services organizations with the innovation and transformation expertise to meet competitive, regulatory, financial, and customer service requirements. This role is a direct sales position that will report to the Sales Business Unit (SBU) Head - TIME and work closely with the segment leadership team. Responsible for driving sales in Virtusa's Information Services business. Focus on selling IT services across the Digital Transformation (DT) and Cloud Transformation (CT) marketplace, including digital consulting, UX, mobility, digital marketing, digital engineering, cloud development and migration, data/analytics, AI/ML, and more. This sales role, holds emphasis on developing pipeline, meeting order booking targets and developing partner channels. Experience of working within a structured sales operations environment will be important. You should have a proven record of accomplishment of being an over-performer/exceeding quota, and should be self-motivated, detail oriented, and a good multitasker. Experience working at an IT services firm that has focused on selling digital and cloud transformation services. You should be comfortable speaking with both senior level technology, and non-technology buyers. You can interact at a strategic level, convey complex concepts and articulate value.

Responsibilities

Must play a key role in our growth and are tasked with rapid business expansion within Information Services Vertical, including growing a select client cluster with clearly established top line and bottom line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results.

Establishing and managing the overall client relationship with key decision makers.

Establishing and building "trust" and leveraging client context by understanding the client's overall business goals.

Positioning Virtusa as a Strategic IT partner and identifying avenues for Virtusa to implement IT solutions.

Directing and managing the overall client relationship to include work quality and customer satisfaction.

Managing the account teams (account management and project management) to meet and exceed client expectations.

You will take points on driving the portfolio and ensuring world class customer experience delivery. You are able to understand and articulate client and prospect business objectives, pain points and describe the overall opportunity. You provide direction to our internal solution teams to create solution propositions that address client business needs and differentiate us from the competition. You are able to structure complex deals, negotiate commercial terms and position our services as high value to preserve our margin. You are comfortable leading and orchestrating oral presentations and able to take deals across the finish line. You understand how to close a deal.

You are able to quickly develop trusted client and prospect relationships that enable rapid expansion. You are not single threaded. You are able to quickly identify multiple stakeholders and multiple areas of opportunity within an account. You are able to diversify opportunity and revenue streams. You rapidly cross sell the full catalog of digital solutions. You are able to construct larger opportunities by building upon successes. You are able to navigate to the business and executive sponsors. You are able to identify competition and construct takeover plays.

Qualifications

Minimum 10-15 years of experience in a leadership role at a consulting or services firm that has focused on selling digital services to the Information Services industry.

Minimum P&L Management 100M+

Expertise into the Information Services industry

Experience in working with partnerships and channels to drive new business in existing business

Ability to qualify opportunities and progress opportunities through the pipeline

Solutions-oriented by nature and is consultative in approach to selling

Experience selling digital services digital such as mobility, UX, digital marketing, cloud, web content management, ecommerce, analytics, AI/ML, etc.

Strong customer presence that can quickly build positive customer experience

Creative thinker and deal maker and able to structure complex deals

Able to generate large, strategic deals with annuity component

Detailed oriented and able to drive a sales process to closure

Demonstrated successful proposal development and presentation skills to include strong oral and written communication skills

Capable of selling at a C-level and developing sponsorship to drive deal closure

Comfortable working in a hands-on environment and possesses an entrepreneurial spirit

Excellent communication and presentation skills

Experience using SFA tools (i.e. Salesforce.com) and an understanding of a staged pipeline process

Ability to travel (up to 50%)

About Virtusa Corporation

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
Learn more about Virtusa Corporation
Size
22,883 employees
Market Cap
$1.5 billion
Industry
Net Income
$44.6 million
Founded
1996
5 Year Trend
+22.3%
Revenue
$1.2 billion
NASDAQ

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