Sr. Director, Human Resources

Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business Administration, Industrial Relations or related field; Master's preferred.
  • CHRL or CHRE designation preferred.
  • 12+ years of progressive HR leadership experience.
  • Experience partnering with senior executives and leadership teams.
  • Proven experience in unionized manufacturing and employee relations.
  • Demonstrated success in leading collective bargaining and complex employee relations matters.
  • Experience with organizational transformation and large-scale change initiatives.
  • Multi-site Canadian experience preferred.

Responsibilities

  • Serve as senior people advisor to the Ice Cream President and leadership team.
  • Develop and execute the Canadian People Strategy to align with business objectives.
  • Lead organizational design, workforce planning, and leadership development initiatives.
  • Manage the labour relations strategy for unionized operations including collective bargaining.
  • Build relationships with union leadership and employee relations stakeholders.
  • Lead transformations and change management initiatives, translating strategy into action.
  • Oversee total rewards, payroll, HR governance, and core people processes.

Benefits

  • Comprehensive health and dental benefits starting on day one.
  • Company matched pension plan.
  • Four weeks of vacation plus five personal paid holidays.
  • Flexible and hybrid work arrangements available.
  • Access to training and development programs for career growth.
  • Educational assistance and tuition reimbursement options.
  • Bonus eligibility offered.
  • Inclusive gender affirmation benefits and fertility services coverage.
  • Adoption benefits to support prospective parents.
  • Employee discounts on Nespresso products and access to the Company store.
  • Car allowance available.
Full Job Description
Position Snapshot

Business area: Nestlé Canada Inc

Location: North York, ON located at 25 Sheppard Ave W, North York, ON M2N 6S8;

What to Expect:

As Senior Director, Human Resources, you will be the senior-most people leader for the standalone Ice Cream business in Canada and a member of the business leadership team. Partnering directly with the President of Ice Cream, you will set and lead the end-to-end people agenda across talent, organization design, employee and labour relations, total rewards, payroll, HR governance and change leadership. This position is a brand-new role.

A day in the life:

As Senior Director, Human Resources, you will partner closely with the President of Ice Cream and the Ice Cream Leadership Team to build organizational capability, establish standalone people practices and ensure the HR function supports the business effectively. This highly visible role requires both strategic direction-setting and hands-on execution, including building processes, solving issues, coaching leaders and supporting employees through change.

You will also:
  • Serve as the senior people advisor to the President of Ice Cream and the Ice Cream Leadership Team on business strategy, organization effectiveness, culture, leadership and employee matters.
  • Develop and execute the Canadian People Strategy, aligning talent, culture, organization, labour and HR priorities with business objectives and growth ambitions.
  • Lead organizational design, workforce planning, talent reviews, succession planning and leadership development.
  • Lead the labour relations strategy across unionized manufacturing operations, including collective bargaining, grievance management and arbitration support.
  • Build constructive relationships with union leadership and other key employee relations stakeholders.
  • Lead transformation, restructuring, integration and change management initiatives, translating strategy into practical action.
  • Oversee total rewards, recognition, wellness, payroll, HR governance and core people processes, with a focus on reliable standalone practices and continuity during transition.
  • Use people data and insights to guide decisions, identify risks and improve organizational performance.
  • Build a high-performing, inclusive culture that strengthens the employee experience.
  • Manage the HR budget, external providers, payroll partners and internal HR team members, including the HR Manager supporting the London factory.


Role Requirements
  • A bachelor's degree in Human Resources, Business Administration, Industrial Relations or a related field; a master's degree is an asset.
  • A CHRL or CHRE designation is preferred.
  • 12+ years of progressive Human Resources leadership experience.
  • Significant experience partnering with senior executives and leadership teams.
  • Proven experience supporting unionized manufacturing or industrial operations.
  • Demonstrated success leading collective bargaining and complex employee relations matters.
  • Experience leading organizational transformation, mergers, acquisitions, integrations or large-scale change.
  • Experience working in a lean, fast-paced organization where strategic leadership, hands-on execution and comfort with ambiguity are equally important.
  • Multi-site Canadian experience is strongly preferred.
  • Strong executive presence, commercial acumen, emotional intelligence and the ability to influence at all levels.


Benefits
  • Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
  • Company matched pension plan
  • Four weeks of Vacation and five personal days (Personal Paid Holidays)
  • Flexible and hybrid work arrangements
  • Excellent training and development programs as well as opportunities to grow within the company
  • Access to Educational Assistance & Tuition Reimbursement
  • Bonus eligibility
  • Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
  • Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
  • Adoption benefits to remove some of the financial barriers associated with adoption
  • Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
  • Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
  • Car Allowance

Compensation Range: CAD 155,000 - CAD 203,000 + bonus eligibility

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices.

What you need to know

We will be considering applicants as they apply, so please don't delay in submitting your application.

About Nestle Operational Services Worldwide SA

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