Lowe’s

Sr. Director, Distribution Transformation

Lowe’s$150K — $180K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Supply Chain Management, Industrial Engineering, Operations Management, Business, Information Systems, or related field; or equivalent experience.
  • 12+ years in supply chain operations or warehouse technology leadership.
  • 8+ years leading Manhattan WMS implementations across multiple sites.
  • 8+ years as a senior leader in complex distribution environments.
  • 7+ years of leadership in large-scale retail or industrial distribution operations.
  • Expert level knowledge of Manhattan WMS and warehouse operations.
  • Demonstrated success in enterprise-scale transformation initiatives.

Responsibilities

  • Lead enterprise-wide implementation of Manhattan WMS in distribution centers.
  • Represent Distribution Operations throughout all solution design and deployment phases.
  • Collaborate with Technology and operations leaders to align implementation priorities.
  • Conduct operational readiness reviews and manage risk assessments.
  • Ensure site readiness across staffing and training before deployment.
  • Translate implementation plans into actionable roadmaps for facilities.
  • Drive change management and facilitate field adoption of new systems.

Benefits

  • Opportunities for professional development and growth.
  • Collaborative work environment with cross-functional teams.
  • Exposure to industry-leading technology and practices.
  • Participation in transformation initiatives that impact the entire organization.
Full Job Description
Your Impact

The Sr. Director, Distribution Transformation serves as the senior business leader responsible for deploying Manhattan Associates WMS across the distribution network. Reporting to the SVP, Distribution Operations, this role partners with Operations, Technology, Manhattan Associates, implementation partners, and field leadership to ensure successful design, deployment, adoption, and stabilization. This business-led transformation role is focused on operational readiness, process design, change management, and value realization. Success in this role will require translating Manhattan WMS capabilities into effective operational processes, building readiness across distribution sites, and leading adoption efforts that drive productivity, service, and inventory performance improvements.

What You Will Do
  • Serve as the business lead for enterprise Manhattan WMS implementation across distribution centers.
  • Represent Distribution Operations throughout solution design, configuration, testing, cutover, go-live, hypercare, and stabilization.
  • Partner with Technology, Manhattan Associates, systems integrators, and operations leaders to align business requirements and implementation priorities.
  • Lead operational readiness reviews, risk assessments, issue escalation, governance processes, and go/no-go recommendations.
  • Ensure site readiness across staffing, training, process execution, data quality, communications, and support models.
  • Translate implementation plans into actionable operating roadmaps for distribution facilities.
  • Partner with Distribution leadership to minimize disruption to service, productivity, inventory accuracy, and safety during deployment.
  • Drive field adoption through structured change management, leadership engagement, training readiness, and post-go-live support.
  • Identify and implement process improvements enabled by Manhattan WMS capabilities.
  • Serve as the primary operations liaison between Distribution Operations and Technology.
  • Partner with HR, Learning & Development, Finance, Transportation, Planning, Replenishment, and Store Operations to ensure enterprise alignment.
  • Facilitate business impact assessments, prioritization decisions, and resolution of operational issues.
  • Monitor post-go-live performance and lead rapid-response efforts to address operational disruptions.
  • Track key metrics including productivity, service levels, inventory accuracy, adoption, training completion, safety, and defect resolution.
  • Develop deployment playbooks, readiness frameworks, lessons learned, and continuous improvement processes.
  • Partner with Technology and vendors to drive optimization, enhancement prioritization, and value realization.

Minimum Qualifications
  • Bachelor's degree Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, Information Systems, or a related field or equivalent years of experience in lieu of education requirement, if applicable
  • 12+ years of progressive leadership experience in supply chain operations, distribution, warehouse technology, or large-scale supply chain transformation.
  • 8+ years of experience leading Manhattan WMS implementations, including business leadership across design, configuration, testing, cutover, go-live, hyper care, and stabilization.
  • 8+ years of proven experience serving as the senior business or operations leader for multi-site WMS deployments in complex distribution environments.
  • 7+ years of leadership experience within large-scale retail, omnichannel, hardlines, industrial distribution, or high-volume 3PL operations.
  • Expert-level Manhattan WMS knowledge with the ability to challenge design decisions, readiness assumptions, and operational impacts.
  • Strong knowledge of warehouse operations, including receiving, inventory management, replenishment, picking, packing, shipping, labor management, and operational reporting.
  • Demonstrated success leading enterprise-scale transformation initiatives requiring significant change management, training, and operational adoption.
  • Experience influencing executive leadership, field operations, technology teams, vendors, and external implementation partners.
  • Ability to travel regularly to distribution centers and project locations as required.

Preferred Skills/Education
  • Master's degree Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, Information Systems, or a related field
  • Prior accountability for DC/RDC operations as a General Manager, Director, Regional Leader, or equivalent operational leadership role.
  • Experience operating in high-volume, seasonal, high-SKU, or service-sensitive distribution environments.

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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