Sr. Digital Marketing Manager, Ecommerce & Online Platforms

Realtor.com Careers$90K — $130K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 8+ years in digital marketing or ecommerce marketing with a proven growth record.
  • Experience collaborating with cross-functional teams.
  • Strong background in online merchandising and ecommerce strategies.
  • Expertise in demand generation and conversion optimization.
  • Strong analytical skills; able to interpret metrics effectively.
  • Proficiency in marketing automation, CRM, and analytics tools.

Responsibilities

  • Develop and implement comprehensive digital marketing strategies.
  • Mobilize and lead cross-functional teams for marketing initiatives.
  • Lead continuous A/B testing to optimize customer engagement.
  • Identify opportunities for innovation in digital marketing.
  • Plan and execute demand generation campaigns to build brand awareness.
  • Provide regular performance updates and analytics insights.
  • Leverage AI tools to enhance platform performance and customer engagement.

Benefits

  • Inclusive and competitive health, dental, and vision coverage.
  • Family forming benefits.
  • 13 paid holidays and flexible time off.
  • 8 hours of paid volunteer time off.
  • Immediate eligibility into 401(k) plan with company match.
  • Tuition reimbursement for various programs.
  • Personalized financial planning sessions offered.
  • Student debt retirement savings match program.
  • Free snacks and refreshments in office locations.
Full Job Description
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We're looking for an experienced and results-driven Sr. Digital Marketing Manager to join ourClient Marketing team. This role is focused on driving demand generation, sales growth, and client engagement through our Pro app and dashboard, ecommerce online store, merchandising website, AIO/LLM content strategy and online chat platform.

As a Digital Marketing Manager, you'll lead efforts to plan and implement data-driven marketing strategies across these key platforms. You'll collaborate with cross-functional teams, including creative services, platform developers, enterprise systems, product, sales, and customer service, to optimize user experiences and deliver measurable business results.

What You'll Do:
  • Strategic Planning & Execution: Develop and implement comprehensive digital marketing strategies to drive demand generation and sales for the ecommerce online store, merchandising website, and online chat platform. Focus on improving customer acquisition, retention, and conversion across these platforms.
  • Cross-functional Collaboration: Mobilize and lead cross-functional teams including design, content, data analytics, engineering, and sales to ensure successful execution of marketing initiatives and optimization efforts. Maintain clear communication channels and align teams around shared goals.
  • Testing, Iteration & Optimization: Lead continuous A/B testing and other experimentation to optimize customer engagement, sales, and marketing efforts across platforms. Analyze key performance metrics, iterating on strategies to improve results over time.
  • Innovation & Growth Initiatives: Proactively identify new opportunities to innovate in digital marketing. Demonstrate a bias for action to test new tactics, tools, and technologies to stay ahead of industry trends.
  • Demand Generation & Customer Engagement: Plan and execute campaigns aimed at generating demand, building brand awareness, and increasing sales. Develop personalized, targeted campaigns to engage agents, brokers, lenders, and other real estate professionals.
  • Performance Reporting & Analytics: Provide regular updates on the performance of marketing initiatives. Analyze data and leverage insights to drive future strategies and ensure alignment with business objectives.
  • AI Utilization: Leverage AI tools to enhance online platform performance, streamline workflows, and accelerate campaign execution. Use generative AI to support content development, personalization, and merchandising optimization across ecommerce, website, and chat platforms, as appropriate. Apply AI-driven analytics to surface insights, predict customer behavior, and recommend next-best actions to improve engagement and conversions. Continuously evaluate emerging AI technologies and recommend adoption of tools that strengthen Realtor.com® 's competitive advantage in digital marketing.


How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What You Bring:
  • Bachelor's degree or equivalent experience
  • 8+ years of experience in digital marketing, ecommerce marketing, or related fields with a proven track record of driving growth and engagement.
  • Experience engaging with cross-functional teams and collaborating with multiple stakeholders to implement strategies.
  • Strong background in online merchandising, ecommerce platforms, and digital sales strategies.:
  • Expertise in demand generation and online conversion strategies.
  • Strong analytical and data-driven mindset, with the ability to interpret performance metrics and adjust strategies accordingly.
  • Proficiency in marketing automation tools, CRM systems, and analytics platforms (e.g., WordPress, Knotch, Optimizely, Tableau, Amplitude, Google Analytics, Salesforce, or similar).
  • Deep understanding of ecommerce best practices, website merchandising, and online customer experience optimization.

Who You Are:
  • Highly innovative, with a bias for action and the ability to execute quickly while adapting to change.
  • Strong problem-solving skills, with the ability to think strategically while remaining focused on tactical execution.
  • Excellent communication and leadership skills with the ability to inspire cross-functional teams.
  • Self-motivated, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.
  • Excited about joining and in-office team with a bias for collaboration

Bonus points:
  • Previous experience in real estate, SaaS, or a similar high-growth tech company.
  • Familiarity with online chat platforms and customer engagement tools.


How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location


Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

About Realtor.com Careers

Realtor.com Careers

Joining the dynamic team at Realtor.com presents unparalleled job opportunities in the real estate industry. As a leading entity in online real estate listings, Realtor.com offers a unique platform where technology and market insights converge to transform the way people find homes.

Work That Inspires

At Realtor.com, the mission is to empower individuals to make smarter decisions regarding buying, selling, renting, and living in homes. This is achieved by fostering a culture of innovation, leadership, and diversity. The team at Realtor.com is committed to driving growth and excellence in the real estate sector through digital innovation.

Explore Career Opportunities

Realtor.com is building a market-leading team to guide users through their real estate journeys with cutting-edge technology and data-driven insights. The company offers a variety of positions, from technology developers to marketing experts, each contributing to the seamless experience provided to users.

Engage in Meaningful Work

Join a group of dedicated professionals who are at the forefront of merging real estate knowledge with technological innovation. Realtor.com provides a platform for employees to challenge the norms and introduce solutions that have a lasting impact on the real estate market.

Develop Your Career

Realtor.com supports professional growth and skill development through comprehensive training programs and leadership workshops. The company is dedicated to fostering an environment where career advancement is not just a possibility, but a reality. With a commitment to diversity and inclusion, Realtor.com ensures that all team members have access to the tools and training necessary to thrive.

Benefits and Culture

Realtor.com is known for its vibrant culture that champions creativity, inclusivity, and professional growth. Employees enjoy a range of benefits designed to support their health, well-being, and financial security. The team at Realtor.com values collaboration and encourages networking and mentorship among its members.

Join the Team

Discover the array of employment and internship opportunities at Realtor.com. The company is actively hiring individuals who are passionate, innovative, and ready to contribute to a team that’s reshaping the real estate industry. Explore open positions that match your skills and interests, and prepare to bring your career to the next level.

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Apply Now

Ready to make a significant impact in the real estate sector? Submit your resume, prepare for your interview, and join a team that’s set on redefining the industry. Realtor.com is looking for professionals who are eager to drive change and excel in their careers.

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