Sr. Delivery ManagerWhat you'll do for us - Manage all aspects of the project including budget, timeline, and scope Proactively communicate any changes to the budget, timeline and scope Creates and execute project plan.
- Revises project plan as appropriate to meet changing needs and requirements
- Identifies project resource requirements
- Provide regular project communication and status reporting
- Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance with all policies and procedure, security, travel expenses
- Review invoices and ensure they are accurate and paid in a timely manner
- Establishes strong relationship with the customer across all departments
- Manage scope and make trade-off recommendations between scope, timeline and budget
- Ensure the right focus and balance between tactical and strategic objectives of the project
- Track deliverables and ensure sign-off from all agreed upon stakeholders
- Document, monitor and mitigate risk related to all aspects of the project including scope, timelines, user acceptance, user adoption and business value
- Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues
- Manage project quality and assist with periodic project quality reviews
- Work towards enhancing customer's perception of value that o9 brings to the table
- Explore new business opportunities and develop them in close partnership with o9 Client Manager
- Manage project escalations in a timely and effective manner
- Generates Statements of Work and customer proposal documents for any incremental work
- Conducts performance reviews and provide guidance, feedback, coaching, mentoring and developmental experiences to junior members of the team
- Assesses project performance and document lessons learned to increase institutional knowledge.
- Ensures project team adheres to o9 methodologies and quality standards.
What you'll haveExperience:- A minimum of 5 years professional experience managing supply chain transformation, digital transformation, or other large scale end-to-end technology transformations driving business value for the end customer.
- A minimum of 8 or more years in a customer-facing role.
- Experience managing large teams in different time zones as a project manager.
- Experience working and collaborating cross functionally with Client Management, DevOps, Customer Success, Product Management, Sales & Legal teams.
- Education: Bachelor's or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred.
Skills:- Knowledge of the planning process in the manufacturing industry particularly in customer-facing supply chain solutions with a global brand.
- Experience with enterprise application deployment (e.g. SAS, Oracle, SAP, JDA).
- Proficiency in agile project management tools such as Jira, Smartsheet, MS Project, ADO, Asana or ClickUp
- Proficiency in core productivity applications such as Word, Excel, PowerPoint, Outlook
- Basic knowledge of generally available AI tools and how to incorporate them in daily, weekly, and monthly tasks
- Strong presentation, negotiation, and communication skills.
What We Offer- Competitive Salary - We recognize and reward talent.
- Tech Tools - Choose a Windows or PC laptop, whatever helps you work best.
- Flexible Work - Work from home two days a week-less commuting, more time for what matters.
- Supportive Team - Work alongside a diverse, talented team you can learn from every day.
- Diversity & Inclusion - We celebrate our international workforce and value different perspectives.
- Food & Drink - Enjoy healthy snacks, fresh fruit, teas, and coffees.
How the process worksApply - Submit your application by clicking the Link below.
Initial Contact - Our recruiter will connect with you via video or phone call to discuss the role and understand your background.
This position at o9 Solutions has an annual salary range of $152,814-$210,119. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.
**The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors. 
