SpaceX

Sr. Customer Integrity & Threat Detection Analyst (Starlink)

SpaceX • $90K — $120K *
Bastrop, TX 78602In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 4+ years or 6+ years of experience in global affairs, intelligence, or investigations without a degree.
  • Proficiency in data querying languages (e.g., SQL), scripting languages (e.g., Python), and statistical software (e.g., R).
  • Experience investigating and mitigating illicit activities in fraud, abuse, or cybersecurity contexts.

Responsibilities

  • Proactively identify and assess risks to platform integrity and abuse.
  • Develop technical strategies for detection and mitigation of illicit activities.
  • React to and investigate scams, fraud, and other potential misuse issues.
  • Collaborate with cross-functional teams to enhance operational relationships.
  • Conduct reviews supporting legal and compliance requirements.
  • Ensure enforcement actions respect customer privacy and minimize collateral impacts.

Benefits

  • Opportunity to work directly on meaningful initiatives in a high-stakes environment.
  • Join a team committed to customer integrity and global trust.
  • Engage in a variety of challenges that balance enforcement with customer protection.
  • Potential for international exposure and diverse team collaborations.
Full Job Description
SR. CUSTOMER INTEGRITY & THREAT DETECTION ANALYST (STARLINK)

At SpaceX, we are committed to ensuring the service remains a force for good and sustains trust worldwide: both connecting the unconnected and executing thorough processes to detect and prevent misuse by illicit operators. We are looking for an experienced professional to detect, disrupt, and investigate potential misuse of the service-including proactively combating and deterring illicit operators. This person must strike the careful balance of safeguarding customer information and privacy while applying enforcement measures and executing with an even-handed approach, avoiding overreach and disproportionate collateral impacts.

RESPONSIBILITIES:
  • Proactively identify and assess platform integrity and abuse risks
  • Develop technical detection and mitigation strategies
  • React to investigate potential issues such as scams, fraud, and illicit goods/activities
  • Partner with cross-functional teams and deepen our relationships with them
  • Conduct periodic reviews to support legal and compliance obligations
  • Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

BASIC QUALIFICATIONS:
  • Bachelor's degree and 4+ years of professional experience in global affairs, intelligence, or investigations; OR 6+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree
  • 4+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)
  • 4+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)

PREFERRED SKILLS AND EXPERIENCE:
  • Strong analytical research and communication skills, including excellent written and oral communication skills
  • International professional exposure (e.g., working abroad or on global initiatives/businesses)
  • Experience in cybersecurity operations, threat detection, or vulnerability assessment in high-stakes environments
  • Experience with research and intelligence analytic techniques, including open-source intelligence (OSINT) data techniques
  • Ability to work independently as well as collaboratively within a team environment in a fast-paced, high-tech environment
  • Highly organized with a strong attention to detail
  • Ability to adapt to changing priorities and deadlines
  • Familiarity with U.S. and international economic sanctions and export control laws and regulations

ADDITIONAL REQUIREMENTS:
  • Ability to travel as needed for business (15%)
  • This position is based in Bastrop, TX and requires being onsite-remote work not considered
  • Must be able to work extended hours and weekends as needed


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Aerospace & Defense
Founded
2002
* Ladders Estimates

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