Gem

Sr. Consultant (Midsize Engagements)

Gem$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years consulting experience within the Salesforce ecosystem
  • 1-2+ years handling multiple small to midsize projects
  • Familiarity with the Solution Architect role

Responsibilities

  • Support a diverse portfolio of Delivery and Managed Services clients
  • Act as primary client liaison for operational project matters
  • Create and manage project plans, budgets, schedules, and deliverables
  • Communicate regular project status reports to clients and internal teams
  • Translate business requirements into documentation and functional specs
  • Identify enhancements for clients' business processes
  • Assist clients in Training and User Acceptance Testing (UAT)

Benefits

  • Flexible remote work arrangement
  • Opportunity for professional growth in various career paths
  • Collaboration with offshore and nearshore teams
  • Exposure to Salesforce brand building opportunities
  • Involvement in both Delivery and Managed Services
Full Job Description
Sr. Consultant (Midsize Engagements)

Location: Remote (United States)

Role Overview

Internally here at Thunder, we refer to this role as Project Champion. Think of this role as a "General Manager" for smaller-scope Thunder projects. You'll wear several hats: mostly Solution Architect or BA, but with daily aspects focused as a Project Manager. You will be the primary onshore resource for multiple engagements at a time, including both Delivery and Managed Services, ensuring clients receive consistent, high-quality support across their active workstreams.

If you want to grow and develop in your ownership of a solution, in partnership with offshore and nearshore resources, this is your opportunity to build your Salesforce brand here at Thunder!

This opportunity is a fantastic starting point to a number of career paths within Thunder: Solution Architect, Project Manager, Engagement Lead, Delivery Director, or even Pre-Sales!

Responsibilities

  • Support a diverse portfolio of clients across both Delivery and Managed Services, serving as the primary onshore liaison to clarify requirements, resolve issues, and coordinate seamlessly with global team members
  • Serve as the primary point of contact to the client for all operational aspects of your projects
  • Develop project plans and hold responsibility for day-to-day management of the projects - budget, schedule, and deliverables
  • Prepare and communicate regular status reports for the client as well as internal Thunder stakeholders
  • Translate business requirements into business process, business requirement documents, and functional specifications
  • Evaluate client's business processes and identify opportunities for enhancement
  • Partner with client in the execution of Training and UAT
  • Collaborate with developers to review solutions and ensure they will meet the business requirements
  • Develop user stories and process diagrams to support the design and development of Salesforce solutions
  • Implement Salesforce functionality according to best practices
  • Work with global team resources to complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies


Qualifications

  • 3-5+ years of previous consulting experience with other Salesforce Implementation Partners in the Salesforce ecosystem
  • 1-2+ years of experience working on multiple, small - midsize engagements at a time
  • Experience wearing the Solution Architect "hat

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