Foot Locker

Sr. Configuration Engineer - Workforce Management Systems

Foot Locker$120K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; equivalent experience may be considered
  • 5+ years of experience supporting enterprise Workforce Management platforms
  • 3+ years of hands-on experience with UKG Pro WFM (Dimensions)
  • Deep knowledge of Time & Attendance, Scheduling, Labor Forecasting, Workforce Analytics, Absence Management, and Labor Compliance
  • Experience with configuring workforce business rules and scheduling policies
  • Strong SQL and data analysis skills
  • Experience with Agile product delivery methodologies

Responsibilities

  • Lead technical ownership and expertise for UKG Pro WFM solutions
  • Design, configure, and implement various UKG modules including timekeeping and scheduling
  • Partner with stakeholders to improve operational efficiency and identify automation opportunities
  • Oversee solution design, development, testing, and deployment for workforce management applications
  • Develop workforce demand forecasting models aligned with business needs
  • Resolve complex production issues and enhance application stability and performance
  • Support integrations with HR technology and payroll systems to ensure data integrity

Benefits

  • Employee Discount
  • Paid Time Off
  • Medical, Dental, and Vision Coverage
  • 401(k) and Roth 401(k) options
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups
Full Job Description
Thos position is 100% remote; US only

At this time, Foot Locker will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)

Foot Locker, Inc. is seeking an experienced Sr. Engineer, Workforce Management Technology (UKG Pro WFM) to support, enhance, modernize, and optimize the company's global Workforce Management technology ecosystem. This role serves as a technical lead and subject matter expert for UKG Pro Workforce Management (Dimensions) and associated Workforce Management capabilities including labor forecasting, scheduling optimization, timekeeping, attendance, absence management, workforce analytics, and labor compliance.

The position will be responsible for the design, configuration, development, testing, integration, implementation, and support of global Workforce Management solutions supporting corporate, distribution center, and retail operations. The ideal candidate possesses deep expertise in UKG Pro WFM, retail labor management processes, workforce compliance requirements, and enterprise integrations across HR, Payroll, Identity Management, and Retail technologies.

This role partners closely with HR Technology, Payroll, Store Operations, Global Workforce Management, Enterprise Architecture, and Product teams to deliver scalable and innovative workforce solutions that improve teammate experience, labor productivity, operational efficiency, and business outcomes.

Responsibilities

UKG Pro WFM Solution Ownership
  • Serve as a primary technical expert and solution lead for UKG Pro WFM (Dimensions).
  • Configure and support UKG modules including:
  • Timekeeping
  • Advanced Scheduling
  • Labor Forecasting
  • Attestation
  • Accruals and Absence Management
  • Workforce Analytics
  • Employee Self-Service
  • Manager Self-Service
  • Labor Compliance
  • Design and implement workforce rules, pay rules, work rules, accrual policies, scheduling policies, and workforce administration processes.
  • Support global rollout activities and continuous enhancement initiatives across multiple countries and business units.
  • Partner with business stakeholders to identify opportunities for automation, operational efficiency, and workforce optimization.


Workforce Management Application Delivery
  • Lead solution design, configuration, development, testing, deployment, and production stabilization activities.
  • Translate business requirements into scalable technical solutions aligned with enterprise architecture standards.
  • Participate in roadmap planning and strategic Workforce Management transformation initiatives.
  • Evaluate new UKG functionality and recommend adoption strategies to improve business capabilities.


UKG Configuration & Engineering
  • Configure UKG Pro WFM components and maintain workforce rules, schedules, labor standards, and reporting structures.
  • Design and develop integrations leveraging:
  • UKG Boomi
  • REST APIs
  • File-based interfaces
  • Middleware platforms
  • Event-driven integrations
  • Support custom workforce management extensions and automation solutions.
  • Develop technical specifications and maintain configuration documentation.


Labor Forecasting & Optimization
  • Support workforce demand planning and labor forecasting capabilities.
  • Configure forecasting and scheduling models that align labor budgets with operational demands.
  • Partner with operations teams to improve workforce productivity and labor utilization.
  • Support workforce analytics and reporting initiatives that provide visibility into labor performance metrics.


Production Support & Operational Excellence
  • Lead resolution of complex production issues across UKG Pro WFM environments.
  • Perform root-cause analysis and implement long-term corrective actions.
  • Support platform upgrades, releases, service packs, feature enablement, and regression testing.
  • Drive application stability, performance optimization, and support process improvement initiatives.
  • Maintain adherence to SLAs, operational governance standards, and support metrics.


Integration & Enterprise Systems
  • Design and support integrations between UKG Pro WFM and:
  • HR Technology platforms
  • Payroll systems
  • Identity & Access Management solutions
  • Retail Store Systems
  • ERP platforms
  • Reporting and Analytics platforms
  • Ensure data integrity across all workforce-related systems.
  • Support enterprise data governance and compliance initiatives.


Collaboration & Leadership
  • Provide technical leadership and mentorship across Workforce Management initiatives.
  • Collaborate with Product Managers, Architects, Engineers, and business stakeholders.
  • Lead technical design reviews and solution evaluations.
  • Support vendor management and partnership activities related to UKG solutions.
  • Champion best practices in Workforce Management technology and software engineering.


Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience.
  • Minimum 5+ years supporting enterprise Workforce Management platforms.
  • Minimum 3+ years hands-on experience with UKG Pro WFM (Dimensions).
  • Deep knowledge of:
  • Time & Attendance
  • Scheduling
  • Labor Forecasting
  • Workforce Analytics
  • Absence Management
  • Labor Compliance
  • Experience configuring workforce business rules, pay rules, accruals, and scheduling policies.
  • Experience supporting enterprise integrations using APIs, Boomi, middleware platforms, or file-based interfaces.
  • Strong SQL and data analysis skills.
  • Experience supporting cloud SaaS platforms and enterprise applications.
  • Strong troubleshooting, problem-solving, and root-cause analysis skills.
  • Experience working within Agile product delivery methodologies.


Preferred Qualifications
  • UKG Pro WFM Implementation or Advanced Configuration experience.
  • UKG Workforce Central migration experience.
  • UKG Pro WFM certification(s).
  • Experience supporting large-scale global retail organizations.
  • Experience with labor standards, workforce optimization, and forecast modeling.
  • Experience integrating UKG with:
  • Workday
  • SAP
  • Oracle Cloud
  • PeopleSoft
  • Payroll platforms
  • Experience with Boomi integration development.
  • Knowledge of workforce compliance requirements across North America, EMEA and APAC.
  • Experience supporting SOX, Audit, Security, and Compliance controls.
  • Retail industry experience strongly preferred.


At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
  • Cameras must be on for all virtual interviews.
  • AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

The annual base salary range is $120,000 - $130,000. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups

About Foot Locker

Foot Locker, Inc. is a global retailer of shoes and apparel, operating 3,473 primarily mall-based stores in the United States, Canada, Europe, Australia and New Zealand as of February 1, 2014. The Company operates in two segments: Athletic Stores and Direct-to-Customers. The Athletic Stores segment is an athletic footwear and apparel retailers whose formats include Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, as well as the retail stores of Runners Point Group, including Runners Point, Sidestep and Run2. The Direct-to-Customers segment includes Footlocker.com, Inc. and other affiliates, including Eastbay, Inc., CCS, and Tredex, which sells to customers through Internet Websites, mobile devices, and catalogs.

Foot Locker Careers

Join the dynamic team at Foot Locker, a leading global retailer of athletically inspired shoes and apparel. At Foot Locker, we empower our employees with unmatched opportunities for career growth and leadership development in the retail industry. Work You’ll Do Become a part of Foot Locker’s vibrant culture by joining our diverse team. We are committed to innovation, leadership, and excellence in every aspect of our business. From sales to corporate functions, Foot Locker offers a variety of job opportunities that allow you to bring your passion and creativity to our team. Transform your career with Foot Locker, where we value diversity and are dedicated to fostering an inclusive environment. We believe that our team’s varied perspectives and experiences are crucial to our success. Lead with Confidence Step into a role that challenges you, fosters your professional growth, and puts you on the path to leadership. At Foot Locker, you’ll work alongside industry leaders and seasoned professionals who are eager to share their knowledge and experience. Work with a team that’s as passionate about the success of the company as they are about each individual’s career advancement. Foot Locker offers extensive training and development programs, including diversity training and leadership workshops, to help you reach your full potential. Innovative Opportunities Engage in work that matters with a company that’s at the forefront of the retail industry. Foot Locker is constantly innovating to meet the ever-changing needs of our customers and to stay ahead in a competitive market. Our employees enjoy a range of benefits that support their personal and professional lives, including health, dental, and vision insurance, employee discounts, and flexible working arrangements. Internship Programs Kickstart your career with a Foot Locker internship. Gain invaluable industry experience, develop your skills, and build your professional network. Our internships offer a real-world glimpse into how a major retail company operates, providing you with the tools needed to succeed in your future career. Join Our Team Explore the employment opportunities at Foot Locker and find the position that matches your skills and ambitions. We are always looking for curious, driven, and innovative team players who are ready to make an impact. Stay Connected Keep up to date with the latest company news, hiring events, and career tips by visiting our Foot Locker Careers page. Customize your job alerts to receive updates on positions that interest you the most. Apply Today Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s committed to your growth and success. Search Foot Locker jobs now and discover how you can contribute to our dynamic team. Foot Locker is not just a company; it’s a place where you can grow, innovate, and lead. We look forward to welcoming you to our team and helping you achieve your professional goals.
Learn more about Foot Locker
Size
16,555 employees
Market Cap
$3.3 billion
Industry
Net Income
$323 million
Founded
1974
5 Year Trend
+2.9%
Revenue
$7.5 billion
NASDAQ

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