Markel Corp

Sr. Claims Examiner, Program Claims

Markel Corp • $78K — $134K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 5 years in claims handling or equivalent education/experience
  • Completion of 3 years as a Claims Examiner
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Strong organizational and time management skills
  • Desire for continuous improvement and teamwork

Responsibilities

  • Analyze coverage and communicate positions clearly
  • Conduct and direct investigations into loss facts and damages
  • Confirm claims coverage through thorough policy reviews
  • Maintain and contribute to claims guidelines and best practices
  • Coordinate loss information for stakeholders and present findings
  • Deliver technical training to colleagues and external contacts
  • Direct assignments to experts and monitor litigation management

Benefits

  • Hybrid work schedule (3 days in-office, 2 days remote)
  • Opportunities for professional development and training
  • Inclusive company culture promoting teamwork and collaboration
  • Access to industry certifications and training programs
  • Potential eligibility for annual incentive plans
Full Job Description

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims arising from our Program accounts. This includes evaluation of coverage, assessment of legal liability (where relevant) and exposure analysis, to bring the matters to a timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities
  • Analyzes coverage and communicates coverage positions

  • Conducts, coordinates, and directs investigation into loss facts and extent of damages

  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims

  • Contributes to maintenance of claims guidelines and best practice procedures

  • Coordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds when applicable

  • Delivers technical training to colleagues and external contacts as appropriate

  • Directs and monitors assignments to experts and outside counsel, ensures effective vendor and litigation management on moderate to high complexity claims including demonstrable savings

  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure

  • Negotiates and settles claims typically in litigation either directly or indirectly

  • Participates in special projects or assists other team members as requested

  • Prepare coverage position letters on matters typically in litigation without assistance of outside coverage counsel.

  • Prepares reports by collecting and summarizing information

  • Present at roundtables to senior claims leaders and underwriters on cases going to trial

  • Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.

  • Sets reserves within authority or makes claim recommendations concerning reserve changes to manager

  • Travel to mediations, trials, and conferences as required

  • Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.

Education

  • Bachelor’s degree or equivalent work experience

Certification

  • Must have or be eligible to receive claims adjuster license.

  • Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or

  • Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc..)

​Qualifications

  • Minimum of 5 years of claims handling experience or equivalent combination of education and experience

  • Successful completion of 3 years as a Claims Examiner

  • Excellent written and oral communication skills

  • Strong analytical and problem solving skills

  • Strong organization and time management skills

  • Ability to deliver outstanding customer service

  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

  • Ability to work in a team environment

  • Strong desire for continuous improvement

  • Markel offers hybrid (3 days in the office and 2 days remote ) and fully remote option for this opening.  Your location distance will determine the working schedule.

#LI-Hybrid

#LI-SY

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $78,000  - $134,090. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan. 

About Markel Corp

Markel Corp Careers

Join the vibrant team at Markel Corp, a global leader in insurance, reinsurance, and investment operations. At Markel Corp, we believe in fostering an environment of growth and innovation, making it an ideal place for professionals seeking to advance their careers in a dynamic and supportive setting.

Work You'll Do

At Markel Corp, you'll be part of a culture that cherishes diversity and leadership. Our team is committed to providing you with the opportunities to develop your professional skills through targeted training programs and diverse job opportunities. Whether you're looking for a position in management, finance, IT, or customer service, Markel Corp offers a variety of career paths to help you achieve your professional goals.

Innovate and Lead

Embrace the chance to work on groundbreaking projects that redefine the industry standards. Markel Corp is at the forefront of combining technology with insurance solutions, driving innovation and efficiency. Our leadership is deeply involved in developing strategies that leverage our robust networking capabilities to enhance our market presence and service quality.

Join Our Team

Discover a world of opportunities at Markel Corp. We are continuously hiring and looking for talented individuals who are eager to contribute to our mission and vision. Explore job opportunities and internships that will utilize your unique skills and passions. Our team is our greatest asset, and we invest in their growth through comprehensive benefits, professional development, and diversity training.

Develop Your Career

Markel Corp is not just a company; it's a place where you can build a lasting career. Benefit from our development programs that are designed to nurture your leadership potential. From internships to full-time positions, we provide the support and resources to grow your career. Our commitment to professional growth ensures that every team member has the tools to succeed and lead.

Stay Connected

Be part of Markel Corp's professional network. Engage with us through various networking events, stay updated with the latest industry trends, and connect with other professionals. Our collaborative environment supports career advancement and skill enhancement.

Apply Now

Ready to take the next step in your career? Check out the latest job openings at Markel Corp. Tailor your resume to highlight your relevant experience and skills, and prepare for an interview that could launch your career to new heights. We are excited to see how your expertise and ambitions align with our goals at Markel Corp.

Explore Markel Corp Jobs and Careers

Your future at Markel Corp starts here. With a commitment to innovation, leadership, and diversity, we are looking for individuals who are ready to make a difference. Join us in shaping the future of the insurance and financial industries.

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Learn more about Markel Corp
Size
20,300 employees
Market Cap
$17.4 billion
Industry
Net Income
$816 million
Founded
1930
5 Year Trend
+17.9%
Revenue
$9.7 billion
NASDAQ

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