The Home Depot

Sr. Business Analyst Asset Protection - Operations

The Home Depot • $88K — $105K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related field
  • 3+ years of relevant work experience
  • Strong project management and organizational skills
  • Proficient in Excel, Access, Word, and PowerPoint
  • Ability to analyze data and make recommendations
  • Familiarity with TeraData and relational databases
  • Customer service orientation

Responsibilities

  • Lead enterprise projects to mitigate operational shrink
  • Conduct root cause analysis of shrink drivers
  • Manage escalation pathways for shrink concerns
  • Leverage AI and automation for workflow improvements
  • Enhance existing shrink programs and reporting
  • Deliver presentations and synthesize findings for leadership
  • Facilitate training and knowledge sharing within the team

Benefits

  • Opportunity for professional development and skill enhancement
  • Collaborative work environment with cross-functional teams
  • Minimal travel requirements (less than 10%)
  • Comfortable indoor working conditions
  • No direct reports, but leadership of work groups
Full Job Description
Position Purpose:

The Sr. Asset Protection Operations Analyst leads enterprise projects and programs that mitigate operational shrink, eliminate systemic process defects, and strengthen Asset Protection execution. As the first-level project owner for major shrink initiatives, this role drives program design, rollout, and sustainability, and is accountable for delivering measurable results.

The Sr. Analyst partners with Asset Protection field leadership, Store Operations, AP Analytics, Finance, and Inventory Accounting to resolve complex operational shrink concerns and escalations.

Key responsibilities include end-to-end project leadership; root cause analysis of operational shrink drivers; managing escalation pathways for shrink concerns submitted by the field; leveraging AI and automation to streamline workflows and surface insights; enhancing existing shrink programs and reporting; driving process improvement; and leading enablement for field partners. The Sr. Analyst is expected to influence without authority and represent Asset Protection in cross-functional forums.

Prior store operations experience, a strong understanding of how shrink occurs in stores, demonstrated project management capability, and the ability to communicate effectively with all levels of store, field, and SSC leadership are highly preferred.

Key Responsibilities:
  • Perform data gathering tasks and analytics - identify trends, develop solutions, project/strategy planning and data utilization
  • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors. Synthesize findings and make recommendations to upper management.
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge


Direct Manager/Direct Reports:
  • Typically reports to Asset Protection Manager
  • No associates report to this role, but requires the leadership of a work group: assign and review work and train to other team members (but not hiring, firing or disciplinary action)


Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Strong project management and organizational skills with attention to detail
  • Strong analytics - ability to manipulate data and come to conclusions and make recommendations
  • Strong Excel, Access, Word and Powerpoint experience
  • Familiarity with TeraData and Relational Databases
  • Customer Service oriented
  • Demonstrated leadership attributes
  • Ability to work in a team environment


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 3


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • None

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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