THE ROLE IN A NUTSHELLBase Salary: CAD $72,000.00 - 109,000.00
- Develops and executes implementation project plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
- Coordinates internal and external resource requirements and monitors deliverables.Identifies, manages, and mitigates implementation project risks.
- Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
- Participates in a leadership capacity with leadership, business development, and internal business units in defining project scope and building and executing implementation plans for new clients for all GreenShield Adjudication products and services.
- Leads implementation project teams. Assumes accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuring client expectations are met.
- Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
- Defines and collects metrics to determine implementation project progression and whether the deliverables produced are acceptable.
- Ensures implementation project documents are complete, current, and managed appropriately; working with the entire
- Implementation Team to update as processes change.
- Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and client contacts while representing the interests of Green Shield. Interacts with the Management Team to ensure results are achieved.
- Assists in reviewing and developing innovative solutions to support the implementation process.
- Participates in finalist presentations to secure new business when required.
- Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
- Lead and/or participate in other corporate or department projects as assigned.
WHO WE'RE LOOKING FOR- Develops and executes implementation project plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
- Coordinates internal and external resource requirements and monitors deliverables.Identifies, manages, and mitigates implementation project risks.
- Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
- Participates in a leadership capacity with leadership, business development, and internal business units in defining project scope and building and executing implementation plans for new clients for all GreenShield Adjudication products and services.
- Leads implementation project teams. Assumes accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuring client expectations are met.
- Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
- Defines and collects metrics to determine implementation project progression and whether the deliverables produced are acceptable.
- Ensures implementation project documents are complete, current, and managed appropriately; working with the entire
- Implementation Team to update as processes change.
- Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and client contacts while representing the interests of Green Shield. Interacts with the Management Team to ensure results are achieved.
- Assists in reviewing and developing innovative solutions to support the implementation process.
- Participates in finalist presentations to secure new business when required.
- Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
- Lead and/or participate in other corporate or department projects as assigned.
