McKesson

Sr. Benefits Consultant, Benefits Operations

McKesson • $123K — $205K *
Richmond, VA 23223Hybrid
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 10+ years of progressive benefits administration and operations experience
  • Demonstrated expertise in health and welfare benefits administration
  • Experience leading vendor management and carrier relationships
  • Strong analytical and problem-solving skills

Responsibilities

  • Serve as the operational lead for health and welfare benefit program administration
  • Oversee daily benefits operations for accuracy and efficiency
  • Manage benefits administration processes including eligibility and vendor coordination
  • Continuously evaluate and improve operational processes and employee experience
  • Lead the annual open enrollment planning and execution
  • Support administration of international benefits programs in key countries
  • Develop and maintain operational procedures and process documentation

Benefits

  • Hybrid work environment with relocation assistance available
  • Opportunity to lead strategic initiatives and drive operational excellence
  • Collaborative work culture with cross-functional teams
  • Hands-on role with significant responsibility in benefits operations
  • Engagement with international benefits programs for global exposure
Full Job Description
Sr. Benefits Consultant, Benefits Operations Location: Richmond, VA, USA - 9954 Mayland Drive Hybrid Note: This is a hybrid position. Relocation is available. Remote is currently not available. The Opportunity: The Senior Benefits Consultant, Benefits Operations serves as the operational lead for the administration and delivery of the company's health, welfare, leave of absence, retirement, and internationalbenefits programs. This role is responsible for ensuring the efficient execution of benefits operations, managing vendor and carrier relationships, overseeing benefits technology platforms, and leading key benefits initiatives. The position acts as the primary owner of benefits administration processes, vendor performance, Dayforce Benefits, carrier integrations, and openenrollment activities. This individual will partner closely with Human Resources, Payroll, vendors, consultants, and business stakeholders to deliver a seamless employee experience while driving operational excellence. PrimaryResponsibilities: BenefitsOperations Leadership

  • Serveas the operational lead for the administration of company-sponsored health and welfare benefit programs.

  • Overseedaily benefits operations, ensuring accuracy, efficiency, and high service standards.

  • Managebenefits administration processes including eligibility, enrollments, life events, billing, and vendor coordination.

  • Continuouslyevaluate and improve operational processes, controls, and employee experience.

Leaveof Absence Program Oversight

  • Overseeadministration of company leave programs, including coordination with third-party administrators.

  • Monitorleave program performance and identify opportunities for process improvements.

  • Partnerwith HR and vendors to address escalated employee cases and operational issues.

  • Ensureconsistency and effectiveness in leave administration practices.

DayforceBenefits Product Owner

  • Serveas the primary business owner for the Dayforce Benefits platform.

  • Leadconfiguration reviews, testing, system enhancements, and annual benefit setup activities.

  • Partnerwith HRIS, Payroll, vendors, and consultants to resolve system issues and implement solutions.

  • Managebenefits-related integrations, interfaces, and data governance.

  • Driveongoing optimization and utilization of Dayforce capabilities.

OpenEnrollment Leadership

  • Leadannual open enrollment planning, preparation, execution, and post-enrollment activities.

  • Coordinatewith vendors, carriers, consultants, HR, and communications teams.

  • Overseeenrollment testing, readiness reviews, issue resolution, and employee support.

  • Ensuresuccessful implementation of enrollment changes and new program offerings.

VendorManagement

  • Serveas the primary relationship manager for benefits vendors, consultants, and third-party administrators.

  • Monitorvendor performance, service-level agreements, and operational effectiveness.

  • Leadissue resolution, escalations, and corrective action plans when necessary.

  • Supportvendor selection, implementation, and renewal processes.

  • Buildstrong partnerships that enhance service delivery and employee experience.

CarrierImplementations and Integrations

  • Leadcarrier implementation projects and ongoing integration management.

  • Coordinatedata feeds, file testing, eligibility transfers, and operational readiness activities.

  • Partnerwith carriers and vendors to ensure accurate enrollment and eligibility data.

  • Identifyand resolve integration issues impacting employees or plan operations.

InternationalBenefits Administration

  • Supportadministration of international benefits programs in Ireland, China, and Malaysia.

  • Coordinatewith local vendors, brokers, consultants, and business stakeholders.

  • Monitorprogram administration and support renewal activities.

  • Assistwith implementation of global benefits initiatives and process improvements.

ProcessDesign and Documentation

  • Developand maintain benefits operational procedures, workflows, and documentation.

  • Establishstandard operating procedures for key benefits processes.

  • Identifyopportunities to streamline operations and reduce administrative complexity.

  • Supportbusiness continuity and knowledge management efforts.

BenefitsCommunications Support

  • Supportdevelopment and execution of employee benefits communications.

  • Partnerwith HR, vendors, and communications teams to improve employee understanding and engagement.

  • Assistwith preparation of enrollment materials, employee guides, announcements, and educational content.

  • Serveas a subject matter expert for employee and stakeholder inquiries.

Projectand Program Management

  • Leador support benefits-related implementations, vendor transitions, acquisitions, and other strategic initiatives.

  • Developproject plans, timelines, and stakeholder communication strategies.

  • Coordinatecross-functional resources to ensure successful project execution.

  • Trackdeliverables, risks, dependencies, and issue resolution activities.

  • Supportfuture business initiatives impacting benefits administration and employee programs.

Minimum Requirements:

  • Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Masters or Doctorate qualifications.

RequiredQualifications

  • Bachelor'sdegree in Human Resources, Business Administration, or related field.

  • 10+years of progressive benefits administration and operations experience.

  • Demonstratedexpertise in health and welfare benefits administration.

  • Experienceleading vendor management and carrier relationships.

  • Experiencesupp

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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