Royal Caribbean Group

Sr. Associate, Program Management

Royal Caribbean Group • $80K — $95K *
Miami, FL 33186In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • B.S. degree in Business Administration, Management Information Systems, or related discipline required.
  • 3-6 years experience in a large corporation or consulting firm; 3-4 years in office administration preferred.
  • Solid written and verbal communication skills are essential.
  • Strong interpersonal skills for effective communication across multicultural teams.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Proficiency in MS Office Suite and familiarity with AutoCAD.

Responsibilities

  • Coordinate project management activities for special projects from inception to completion.
  • Consult with design and brand teams to implement executive feedback into projects.
  • Interface with European site office and shipyard teams to align on deliverables.
  • Utilize project management tools to develop and maintain project scope.
  • Administer meetings and draft project status reports for executive review.
  • Plan and structure project management workshops to achieve objectives and deliverables.
  • Conduct analysis to recommend solutions and improve operational processes.

Benefits

  • Personal protective equipment provided when visiting certain locations.
  • Opportunities for professional development and growth within the organization.
Full Job Description
Position Summary:

The function of the Sr. Associate, Program Management is to provide assistance and support to the Program Manager/Asst. Program Manager with the management of the New Generation program of Newbuilds, special projects, or revitalization and refurbishment of vessels. The Program Associate consults with internal clients in various departments (shore side and shipboard) to gather, analyze, and report data for recommended courses of action. Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction in a fast-paced environment with the Program Manager/Asst. Program Manager. Manage all aspects of project planning, tracking, and status reporting.

Essential Duties and Responsibilities:
  • Project management coordination to support the development, tracking/monitoring and reporting of several small to medium size special projects from inception to completion, ensuring on-time, on-budget delivery of project outputs.
  • Consults with design and brand teams to ensure executive direction and feedback are effectively implemented into the project.
  • Interfaces with the RCCL European site office and shipyard teams to ensure alignment on executive deliverables.
  • Utilizes project management tools and techniques to develop and maintain project scope.
  • Administrates team meetings (attendees, agenda, and official minutes) and drafts reporting of project status for executive review.
  • Plans, coordinates, and structures project management workshops, ensuring clear objectives are established, executive involvement is secured, and agreed-upon deliverables are met.
  • Consults with client to ascertain and define need or problem to obtain data required for solution.
  • Conducts analysis & recommends solutions, based on gathered insight, to continuously improve methods and procedures in ways-of-working and utilizing best practices.
  • Performs vendor consultations/assessments to monitor progress and ascertain and define problems and obtain solutions.
  • Communicates effectively with outside vendors/contractors to ensure contracted deliverables are met in a timely fashion.
  • Facilitates risk reviews and ensures adherence to the risk-centric ways of working for Miami-based workstreams.
  • Aligns risk status and provides feedback on risk criticality as it relates to the entire project scope.
  • Develops processing methods and practices for communicating project status to extended teams and executive management.
  • Supports project teams in collection of quantitative/qualitative statistics, performs basic numerical analysis (financial, statistical).
  • Responsible for managing and resolving guarantee claims following project completion and vessel handover. Acts as the primary liaison between shipowners, contractors, vendors, and shipyard to track deficiencies, coordinate repairs, and ensure timely close-out in accordance with guarantee terms.
  • Maintains detailed documentation, monitors response timelines, and verifies corrective work is completed to specification.
  • Performs other duties as required.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications:
  • B.S. degree with a concentration in Business Administration, Management Information Systems, or a closely related discipline (Management Science, Industrial Engineering).
  • 3-6 years within a large corporation or consulting firm with 3-4 years in an office administration environment is required.
  • Equivalent combinations of education and experience may be considered.
  • Solid written and verbal communication skills a must. Clear and precise communication at all levels of the organization essential.
  • Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
  • Excellent administrative, organizational and presentation skills.
  • Ability to multi-task in a fast-paced environment.
  • Ability to coherently define problems, collect data, establish facts, draw valid conclusions, and find pragmatic solutions to problems.
  • Knowledge of or some experience with process improvement methods & techniques.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to read, analyze and interpret contracts, financial reports, legal documents, and government regulations.
  • Ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, customers, vendors, shoreside and shipboard employees.
  • Software: Proficiency in MS Word, Excel, PowerPoint, Visio, and Project required.
  • Familiarity with email, internet applications and AutoCAD system essential


Physical Demands:
  • The employee is regularly required to sit, stand, write, review and type reports, compile data, and operate a pc.
  • The employee communicates, listens, compares variables, and assesses information.
  • Specific vision abilities required by this job include close vision, and color vision.
  • The employee regularly moves about the office complex, and may climb, descend, lift, or move 10 pounds.


Work Environment:
  • The environment includes office location, and/or moving inside/outside the office.
  • A high noise level is possible if visiting shipboard, dry dock, newbuilding, or offsite locations.
  • Personal protective equipment will be provided as needed in these situations.


We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

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Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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