Sr. Associate, Commercial Excellence/Sales Effectiveness

Alcon

$70K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience in a related field
  • 2 years of relevant experience in business information systems or similar roles
  • Ability to effectively communicate in English, both written and verbal
  • Experience in project management and system upgrades
  • Familiarity with CRM systems and commercial excellence processes

Responsibilities

  • Analyze business and technical processes to develop and modify business information systems
  • Draft and document formal development procedures and operational specifications
  • Manage and execute CRM and Commercial Excellence projects, including testing and training
  • Partner with business and technology teams to ascertain system requirements and controls
  • Design and maintain commission plans for US Surgical Business Units
  • Support territory planning and management with analytics
  • Implement administrative functions for salesforce support, including territory alignment

Benefits

  • Opportunities for professional development and advancement
  • Collaborative team environment
  • Access to innovative tools and technologies
  • Supportive workplace culture focused on employee wellbeing
  • Flexible work arrangements as appropriate
Full Job Description
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate, Commercial Excellence/Sales Effectiveness (Professional Path) is primarily responsible for analyzing and developing business information systems, leading projects, and managing system upgrades. You will be expected to build effective and meaningful relationships with business and technology teams to ensure seamless data integration and reporting. Specifics include: • Analyze business and technical processes to develop new and modified business information systems, maintaining and establishing operational specifications for systems, considering information flow, configuration setup, volume, ad hoc reporting, analysis, and document format • Draft and document processes and formal development procedures • Support, manage, and execute projects related to CRM and other Commercial Excellence systems, including leading, facilitating, and coordinating projects, testing, training, and system upgrades • Partner with business and technology teams to ascertain system requirements, perform testing, and manage system techniques and controls • Propose IT solutions to meet business needs and objectives • Support local Commercial Excellence data integration and reporting needs, partnering with the Automation and Analytics team, ensuring sample accountability and managing data integration tasks • Represent the business unit to define requirements and business cases for technology developments • Implement and manage administrative functions supporting salesforce, such as territory alignment and monitoring sales efforts Primary Responsibilities: • Design, implement, and maintain commission plans across all US Surgical Business Units (I.E. Cataract, Vitreoretinal, Refractive) and provide meaningful insights on sales performance to leaders of the business • Draft and document processes and formal development procedures • Support territory planning and management using various analytics to determine territory viability and earning potential • Managing relationships between Sales Operations and Key Stakeholders (Sales Leadership) within the US Surgical organization • Implement and manage administrative functions supporting salesforce, such as territory alignment and monitoring sales efforts What you can bring to Alcon: • Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) • The ability to fluently read, write, understand, and communicate in English • 2 Years of Relevant Experience ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

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