The Home Depot

Sr Analyst, Supplier Operations

The Home Depot • $80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Expert in SQL and Google BigQuery for data manipulation
  • Experience with enterprise e-commerce tools like Mirakl
  • Strong background in supplier-facing operations and issue resolution
  • Familiarity with e-commerce fulfillment dynamics and data structures
  • High intellectual curiosity and systems thinking mindset
  • Ability to translate technical data into actionable insights
  • Bachelor's degree in a relevant field or equivalent experience

Responsibilities

  • Partner with Merchandise Planning Managers to analyze business drivers
  • Track and measure business performance through reporting
  • Identify opportunities for continuous improvement in reporting
  • Contribute to key projects aligned with strategic business goals
  • Act as the main operational liaison for external partners
  • Manage ticketing workflows and troubleshoot complex issues
  • Resolve supplier escalations with empathy and tact

Benefits

  • Flexible working conditions in a comfortable indoor environment
  • Minimal travel requirements, typically less than 10%
  • Opportunities for career development and project involvement
Full Job Description
Position Purpose:

The Sr Analyst, Supplier Operations serves as a vital technical and operational partner driving the success of online merchandising and marketplace operations. Combining expert-level data analytics with hands-on supplier support, this role leverages SQL and Google BigQuery to navigate massive, complex item datasets, optimize fulfillment configurations (Ship-to-Customer and Ship-to-Store), and execute key data strategies for major system rollouts, including Mirakl.

Beyond backend data mastery, the Senior Analyst acts as a primary operational liaison for external partners-managing ticketing workflows, troubleshooting complex system issues, and empathetically resolving high-stakes supplier escalations. Partnering closely with Merchandise Planning Managers and Online Merchants, you will translate enterprise-scale data into actionable business solutions, drive process efficiencies, and elevate overall supplier engagement to maximize sales and profitability.

Key Responsibilities:
  • 30% Partner with Merchandise Planning Managers and Online Merchants to analyze business drivers, provide insightful assessments and execute strategies to achieve business objectives.
  • 40% Track and measure business performance via execution of key daily, weekly and monthly reporting; seek out opportunities to continuously improve reporting efforts.
  • 30% Contribute to projects and new initiatives with further strategic business objectives.


Direct Manager/Direct Reports:
  • Position reports to Sr Manager, Merchandise Planning-Online
  • No direct reports


Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • No travel required


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Expert-level proficiency in SQL and Google BigQuery (GBQ) is required, with proven experience manipulating and querying massive, enterprise-scale datasets. Experience using Python for data analysis or automation is a strong plus.
  • Hands-on experience executing data strategies for complex system rollouts or platform integrations, preferably with enterprise e-commerce tools like Mirakl or similar marketplace solutions.
  • Strong background in supplier-facing operations and ticketing workflows, with a proven ability to troubleshoot complex issues and manage high-stakes, sensitive partner de-escalations with empathy and tact.
  • Familiarity with e-commerce fulfillment dynamics, item-level data structures, and configuration models such as Ship-to-Customer (STC) and Ship-to-Store (STS).
  • High degree of intellectual curiosity with a holistic "systems thinking" mindset-able to understand how interconnected enterprise systems interact rather than analyzing isolated data sets.
  • Demonstrated ability to build business models and translate heavy technical data into clear, actionable reporting using tools like SQL, Tableau, and Excel to influence cross-functional leadership.
  • Exceptional organizational skills with a track record of independently prioritizing daily operational ticketing, live troubleshooting, and long-term strategic project deliverables in a fast-paced environment.
  • Bachelor's degree or MBA (or equivalent work experience) in Retail, E-Commerce, Supply Chain, Business Analytics, or Corporate Consulting.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 4


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Action Oriented
  • Collaborates
  • Drives Engagement
  • Communicates Effectively
  • Customer Focus
  • Drives Results
  • Manages Conflict

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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