Sr Analyst Sales

Norwegian Cruise Line Holdings

$80K — $95K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, or related field or equivalent experience
  • 3 years of experience in finance, strategic planning, or sales analysis
  • Proficiency in advanced analytical modeling and data mining principles
  • Strong analytical, problem-solving, and reporting skills
  • Experience with creating databases and dashboards
  • Familiarity with database management software and advanced Excel skills

Responsibilities

  • Prepare and deliver accurate sales performance reports to inform management
  • Maintain internal and external sales incentive programs and processes
  • Collaborate with BI and Marketing Analytics on Tableau dashboards
  • Continuously enhance reporting to improve decision-making
  • Analyze financial expenses across North America Sales cost centers
  • Conduct analysis on channel and market performance metrics
  • Provide analytical support for strategic projects and ad hoc requests

Benefits

  • Opportunities for professional development and growth
  • Collaborative work environment with cross-functional teams
  • Engagement in analytical projects that influence business strategies
  • Access to advanced tools such as Tableau and database management software
Full Job Description
JOB SUMMARY:
  • Responsible for supporting the Sales Analytics and Planning team by collecting accurate data, processing, modeling and analysis.
  • Consolidate data from several different systems and sources to provide department timely and accurate information.
  • Benchmark and compare agencies against peer set and provide recommendations and strategies to focus on most profitable agencies while reducing expense to underperforming agencies.
  • Work closely with BI and Marketing Analytics to maintain decisive reporting to measure key metrics of sales performance..
POSITION RESPONSIBILITIES:
  • Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.
  • Maintain internal/external sales incentive programs along with supporting processes including revenue breakout and agency alignment.
  • Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.
  • Liaise with Business Intelligence and Marketing Analytics team(s) to maintain best in class Tableau dashboards and business objects reporting.
  • Continually review reporting and propose changes to enhance reporting effectiveness.
  • Prepare monthly financial expense variance reporting and consolidate explanations across the North America Sales cost centers while providing potential prospective impact from results.
  • Maintain and catalogue periodical analysis and reporting distributed to internal and external customers inclusive of all tableau dashboards and business objects reports inclusive or purpose and overview.
  • Run analysis for channel performance, market performance, booking volume, yield, account performance, including various metrics, etc).
  • Run routine cost of sale analysis inclusive of all direct expenses associated with each NA channel and travel agency segmentation.
  • Continually enhance and develop return on investment analysis and provide recommendation to Sales Leadership for programs to drive demand in the most profitable manner.
  • Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
  • Perform special projects and provide analytical support to internal customers ranging from Corporate Finance, Revenue Management and Operations.
  • Must rely on extensive experience to coordinate and reconcile various financial reporting systems to properly measure and evaluate corporate performance.
  • Perform various ad hoc analysis to provide internal/external customers analytical support.
  • Perform other job-related functions as assigned..
KNOWLEDGE & EXPERIENCE:

EDUCATION:
  • Bachelor's degree in Finance, Accounting or related field of study or any equivalent combination of relevant background and work experience
EXPERIENCE:
  • 3 years experience including but not limited to finance, strategic planning, sales analysis or related analytical experience, data analytics/reporting..
KNOWLEDGE & SKILLS:
  • Must understand advanced analytical modeling and/or accounting practices and techniques, including knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
  • Understanding of and experience using analytical concepts and statistical techniques including analyzing data, drawing conclusions, and developing actionable recommendations for business units
  • Experience working with and creating databases and dashboards using all relevant data to inform decisions
  • Excellent problem solving, quantitative and analytical abilities
  • Excellent analysis and reporting capabilities, and extensive knowledge of market and regional trends and behaviors, as well as lead management
  • Strong ability to work with numerous processes and projects simultaneously
  • Excellent communication and collaboration skills
  • Ability to manage multiple priorities and deadlines under pressure
  • Experience with Microsoft office required
  • Advanced use of Excel, Tableau and Essbase preferred
  • Excellent working knowledge of database management software and advanced Excel with ability to write macros
  • Knowledge of travel/cruise industry and reservation/revenue management systems, Essbase and Hyperion preferred

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