JOB MISSION:

Responsible for monitoring inventory accuracy, investigating inventory discrepancies, identifying root causes, and partnering with cross-functional teams to drive resolution and process improvements. This role plays a critical part in maintaining inventory integrity across distribution centers.

MAJOR ACCOUNTABILITIES:

Inventory Discrepancy Investigation & Resolution

• Collaborate with internal and external partners to ensure inventory records accurately reflect physical inventory and business transactions and resolve inventory-related issues.
• Lead investigations into inventory discrepancies, stock variances, inventory adjustments, and reconciliation issues across our Distribution Centers.
• Analyze inventory data to identify trends, recurring issues, and potential process failures.
• Perform root cause analysis on inventory transactions, shipment discrepancies, receiving issues, returns processing, and system-related inventory variances.
• Coordinate with warehouse operations to validate findings and resolve discrepancies.
• Drive corrective and preventive actions to minimize future inventory inaccuracies.

Cross-Functional Collaboration

• Facilitate alignment across stakeholders to ensure timely resolution of inventory challenges.
• Act as a subject matter expert for inventory management processes and controls.
• Escalate systemic issues and recommend sustainable solutions to leadership.

Data Analysis & Reporting

• Develop and maintain inventory performance reports, dashboards, and KPIs.
• Monitor inventory accuracy metrics, adjustment trends, cycle count performance, and exception reporting.
• Utilize data analytics tools to identify opportunities for process improvement and inventory optimization.
• Present findings, recommendations, and action plans to management and key stakeholders.
• Able to run ABC analysis.

Process Improvement

• Identify process gaps that contribute to inventory inaccuracies and operational inefficiencies.
• Lead continuous improvement initiatives focused on inventory controls, transaction accuracy, and operational excellence.
• Document standard operating procedures and support implementation of best practices.
• Support testing and validation of system enhancements impacting inventory management.

Inventory Governance & Controls

• Ensure compliance with inventory control procedures and internal policies.
• Support physical inventory audits, cycle counts, and reconciliation activities.
• Assist in establishing inventory control standards and monitoring adherence across the network.
• Collaborate with Finance during month-end and year-end inventory reconciliation activities.
• Other duties as assigned.

REQUIREMENTS FOR SUCCESS

• 5+ years’ experience in inventory management, supply chain analytics, logistics operations, or distribution.
• Strong experience investigating inventory discrepancies and conducting root cause analysis.
• Highly analytical, detail-oriented, and skilled at translating complex inventory issues into actionable solutions.
• Advanced analytical skills with proficiency in Excel and data analysis tools required; experience with MS Power BI preferred.
• Experience working with ERP and Warehouse Management Systems (D365/Manhattan).
• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, Finance or related field strongly preferred.
• Excellent communication, presentation and problem-solving skills.
• Strong organizational, communication and interpersonal skills; detail oriented. 
• Effectively manages multiple priorities to ensure departmental success.
• Continually works to improve and develop skills and knowledge.
• Able to stand/sit, and work on a computer, for long periods of time.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.