Lowe’s

Specialty Operations Sr Analyst

Lowe’s$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Management, Operations, or related field, or equivalent experience
  • 2 years of experience in the home improvement industry (installation, repair)
  • 2 years of experience in data analytics and performance reporting
  • 2 years of project management experience (preferably with Gantt Chart development)
  • 1 year of advanced skill in Microsoft SharePoint, including list creation and custom workflows

Responsibilities

  • Support Central Selling Leadership and Sales teams with strategic tools and reporting
  • Facilitate communication between Field Leadership, Sales Teams, and corporate partners
  • Optimize Central Selling processes based on initiatives, system changes, and feedback
  • Design and implement tools and reports to enhance productivity
  • Manage Council Teams and Feedback applications for continuous improvement
  • Provide training support, developing high-impact content for national field audience
  • Engage with Central Selling associates for feedback and identifying business needs

Benefits

  • Comprehensive benefits package
  • Opportunities for professional development and training
  • Collaborative and innovative work environment
  • Supportive team that values feedback and operational enhancements
Full Job Description
Your Impact

The primary purpose of this role is to assess, support/design, implement, and roll out Central Selling and IST initiatives that support Central Selling and IST teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day team operations, including sales, service, technology, Omni-channel, and communications.

What You Will Do
  • Serve as a strategic partner by supporting the Central Selling Leadership and Sales teams through scalable tools, reporting, and communication that align execution with Services priorities.
  • Bridge communications between Field Leadership, Sales Teams, and corporate partners by delivering insights, feedback, and resources that drive informed decisions and improve performance.


High-Impact Responsibilities
  • Drive Continuous Process Improvement: Optimize Central Selling processes in response to Services initiatives, system changes, and field feedback to improve efficiency and execution.
  • Lead Scalable Tools & Report Development: Design and implement Central Selling Support tools and reports that enhance productivity, simplify workflows, and drive measurable business impact.
  • Establish Feedback Loops: Manage Council Teams and Feedback applications to collect, analyze, and act on field and customer feedback, ensuring closed-loop communication and continuous improvement.
  • Lead Cross-Functional Initiatives: Partner across Technology, Marketing, Merchandising, Finance, and Operations to deliver and enhance programs that support Central Selling business growth.
  • Training Support: Serve as a subject matter expert for training development by coordinating with cross-functional partners, and delivering consistent, high-impact content to a national field audience.
  • Communications and Engagement Support: Develop and Provide weekly content to communication partners including targeted resources, training, and insights to Central Selling Support teams, building awareness and driving performance.


Medium-Impact Responsibilities
  • Field Engagement: Engage directly with Central Selling associates through job shadowing and field interactions to gather feedback, identify business needs, and uncover opportunities that enhance operational effectiveness and performance.
  • Support Pilots & Adoption: Support business partners with testing and rollout of new tools and programs, ensuring effective adoption and scalability.
  • Enable Data-Driven Decision Making: Utilize reporting and structured feedback to develop actionable summaries and insights, equipping leadership with the information needed to make informed, data-driven decisions.
  • Influence Leadership & Communicate Insights: Deliver clear, executive-level insights, presentations, and communications to drive alignment and decision-making.


Minimum Qualifications
  • Bachelor's degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 2 Years Related Industry Experience (Installation, Repair or US Home Improvement)
  • 2 Years Experience in data analytics, performance reporting


Preferred Skills/Education
  • 2 Years Demonstrated project management experience, such as Gantt Chart design and development
  • 1 Year Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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