Specialist - System Management

LTM

$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of hands-on experience supporting Glassbox platforms.
  • Strong expertise in Glassbox installation, configuration, administration, and troubleshooting.
  • Extensive experience in Linux system administration within enterprise environments.
  • Proficiency in Python and Shell scripting.
  • Knowledge of session management, user administration, and data masking in Glassbox.
  • Familiarity with SSL/TLS certificates and networking concepts for infrastructure troubleshooting.
  • Experience in production support and incident management processes.

Responsibilities

  • Install, configure, maintain, and troubleshoot Glassbox environments.
  • Ensure platform stability, availability, and performance for Glassbox systems.
  • Use Python and Shell scripting for automation tasks.
  • Perform root cause analysis for system issues and implement solutions.
  • Manage user sessions, administration, and data masking in Glassbox.
  • Utilize monitoring tools to oversee enterprise platform operations.
  • Collaborate with stakeholders to communicate technical issues and solutions.

Benefits

  • Comprehensive health insurance options.
  • 401(k) retirement plan with company matching.
  • Flexible working hours to promote work-life balance.
  • Opportunities for professional development and training.
  • Supportive work culture that emphasizes teamwork and collaboration.
Full Job Description
Role description

Role Glassbox Engineer

Job Summary

We are seeking an experienced Glassbox Engineer with strong expertise in Glassbox platform administration Linux systems support automation and enterprise production support The ideal candidate will be responsible for the installation configuration maintenance troubleshooting and operational support of Glassbox environments while ensuring platform stability availability and performance

The role requires deep technical knowledge of Glassbox architecture Linux administration Python and Shell scripting infrastructure troubleshooting monitoring tools and enterprise platform operations

Mandatory Skills

7 years of handson experience supporting Glassbox platforms

Strong expertise in Glassbox installation configuration administration and troubleshooting

Extensive Linux system administration experience in enterprise environments

Strong scripting experience using Python and Shell Scripting

Experience with Glassbox session management user administration and data masking

Knowledge of SSLTLS certificates networking concepts and infrastructure troubleshooting

Handson experience with production support and incident management processes

Strong troubleshooting and root cause analysis skills

Experience with enterprise monitoring and observability tools

Excellent communication and stakeholder management skills

Primary Skills

Glassbox Administration Linux Administration Python Scripting Shell Scripting Glassbox Upgrades Troubleshooting Data Masking Session Management Infrastructure Support Ansible Automation Splunk Dynatrace Tealeaf AWS

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